Commercial Practice Flashcards

1
Q

What is Marketing?

A

Finding out the needs of the consumer and trying to meet those needs through services and products

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2
Q

What is technology push?

A

New technology fuels product innovation e.g. Computers

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3
Q

What is market pull?

A

New products are developed to meet the needs of a market e.g. Faster Computers

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4
Q

What is Market Research?

A
  • Needs of consumers
  • Customer satisfaction
  • How much customers might be prepared to pay
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5
Q

What is Primary Reasearch?

A

The use of:

  • Focus Groups
  • Interviews
  • Surveys
  • Observations
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6
Q

What is Secondary Reasearch?

A

Research conducted by outside agencies:

  • Internal Sales data
  • Books
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7
Q

Primary Research Pros and Cons

A
  • Tailored to a companies needs
  • Up to date information
  • Time consuming and expensive
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8
Q

Secondary Reasearch Pros and Cons

A
  • No specific company needs
  • May be out of date
  • Quick to collect
  • Cheaper than primary
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9
Q

Marketing Strategy (4 p’s)

A

-Product
-Price
-Promotion
-Place
Decisions a company makes regarding 4p’s to make their prodcut appealing to consumer.

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10
Q

Product

A
  • What it looks like
  • How it will perform
  • Maintanence
  • Durability
  • What featur it will have
  • Brand name
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11
Q

Price

A

How much a consumer is willing to pay

  • Manufacturing costs
  • Distribution costs
  • Promotional costs
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12
Q

Penetrating Prices

A

Price set low to gain a market share

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13
Q

Price skimming

A

Competitive products can command a high price which is reduced with increased supply

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14
Q

Psychological Pricing

A

£1.99 insteas of £2.00

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15
Q

Predatory Pricing

A

Undercutting competitors

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16
Q

Promotion

A
  • Advertising
  • Offers (BOGOF) and competitors
  • Exhibitions and trade fairs
  • Sales representatives
17
Q

AIDA

A
  • Draw Attention
  • Create Interest
  • Generate Desire
  • Invite Action
18
Q

Place

A

Where the product is bought (Distribution Channels)

  • Shops
  • Interest
  • Manufacturer-Consumer
  • Manufacturer-Retailer-Consumer
  • Manufacturer-Wholesaler-Consumer
  • Manufacturer-Wholesaler-Retailer-Consumer