Commi Flashcards
(26 cards)
What is the definition of communication?
Communication is the process of exchanging information, ideas, thoughts, and feelings.
Essential for interaction and understanding between individuals and groups.
List the components of the communication cycle.
- Sender
- Message
- Channel
- Receiver
- Feedback
Each component plays a crucial role in effective communication.
What are the types of verbal communication?
- Interpersonal (one-on-one)
- Written (emails, letters, reports, texts)
- Small group
- Public communication
Each type serves different contexts and purposes.
What are the advantages of verbal communication?
- Quick idea exchange
- Can adjust based on response
Allows for immediate clarification and interaction.
What are the disadvantages of verbal communication?
- Misunderstanding due to unclear words
- Long messages hard to convey orally
Clarity is essential to avoid confusion.
What is non-verbal communication?
Communication without words.
Often conveys more than words; shows emotions and attitudes.
List the types of non-verbal communication.
- Gestures/Body Language
- Facial Expressions
- Posture
- Eye Contact
- Paralanguage
- Touch
Each type can enhance or contradict verbal messages.
What are the advantages of non-verbal communication?
- Express feelings/emotions universally
- Enhances impact and persuasion
Non-verbal cues can reinforce the spoken message.
What are the disadvantages of non-verbal communication?
- Cultural differences may cause misinterpretation
- Cannot convey complex details
Understanding context is crucial for accurate interpretation.
What is visual communication?
Use of images, graphs, signs, etc.
A powerful tool for conveying information quickly.
List the advantages of visual communication.
- Quick understanding of complex concepts
- Makes content memorable
Effective for learning and retention.
What are the disadvantages of visual communication?
- Poor design can mislead
- Time-consuming to create
Quality of visuals is critical for effectiveness.
Define feedback in communication.
Response (verbal or non-verbal) from the receiver.
Feedback is essential for clarifying and improving communication.
List the elements of effective feedback.
- Clarity
- Timeliness
- Politeness
- Assistance for improvement
Effective feedback encourages continued dialogue.
What are the types of feedback?
- Descriptive
- Specific
- Non-Specific
Different types serve varied purposes in communication.
List the barriers to effective communication.
- Physical
- Linguistic
- Interpersonal
- Organisational
- Cultural
Identifying barriers is the first step to overcoming them.
What are some factors that contribute to communication barriers?
- Unclear/vague messages
- Poor listening skills
- Lack of constructive feedback
- Overdependence on tech
Awareness of these factors can help in addressing them.
What are some strategies to overcome barriers in communication?
- Speak clearly and simply
- Listen actively
- Avoid assumptions
- Be empathetic
- Use visuals
- Encourage feedback
Implementing these strategies can enhance communication effectiveness.
What are the principles of effective communication?
- Clear
- Concise
- Concrete
- Correct
- Coherent
- Complete
- Courteous
Following these principles improves overall communication quality.
What is a declarative sentence?
States information (e.g., The sun rises in the east.)
Used to convey facts or opinions.
What is an interrogative sentence?
Asks a question (e.g., Where is the library?)
Utilized to seek information.
What is an imperative sentence?
Gives command (e.g., Please sit down.)
Often used for requests or instructions.
What is an exclamatory sentence?
Shows emotion (e.g., What a surprise!)
Expresses strong feelings.
What are the parts of a sentence?
- Subject
- Verb
- Object
Understanding these components is fundamental to sentence structure.
