Common ITTOs Flashcards

1
Q

What are the 4 common Inputs to the 49 Processes?

A
  1. Enterprise Environmental Factors
  2. Organizational Process Assets
  3. Project Documents
  4. Project Management Plan
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2
Q

What are the 8 common Tools & Techniques in the 49 Processes?

A
  1. Expert Judgment
  2. Data Gathering
  3. Data Analysis
  4. Data Representation
  5. Decision Making
  6. Interpersonal and Team Skills
  7. Meetings
  8. Project Management Information Systems
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3
Q

What are the 3 common Outputs of the 49 Processes?

A
  1. Change Requests
  2. Work Performance Data, Information, and Reports
  3. Updates
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4
Q

What are Enterprise Environmental Factors?

A

Things that can impact the project by influencing the organization, the project, and its outcome:
* Internal - Culture, employee capability, org structure, etc.
* External - Politics, government regulations, financial considerations, etc.

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5
Q

What are Organizational Process Assets?

A

Assets such as info, procedures, and knowledge bases that are kept in a central location for the team to update throughout the project:
* Project templates
* Software tools
* Historical info

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6
Q

What are some examples of Project Documents?

A

Any documents related to the project and used throughout the 49 processes that are not part of the PM Plan:
* Change Log
* Issue Log
* Risk Report
* Team Charter
* Project Schedule

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7
Q

What is the Project Management Plan?

A

A large document that defines how the project will be executed, monitored & controlled, and closed.
Includes management plans from all knowledge areas, schedule baseline, project lifecycle description, etc.

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8
Q

What is Expert Judgment?

A
  • A common Tool in the planning process, this involves hiring an expert to provide specialized knowledge.
  • One of the most accurate inputs!
  • The best experts are the people doing the work on the project.
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9
Q

What are some examples of the Data Gathering tool/technique?

A
  • Brainstorming
  • Focus Groups
  • Checklists
  • Questionnaires/Surveys
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10
Q

What are some examples of the Data Analysis tool/technique?

A
  • Alternative Analysis
  • Root Cause Analysis (RCA)
  • Variance Analysis
  • Trend Analysis
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11
Q

What is Data Representation?

A

Includes the various ways data can be shown to stakeholders, including:
* Flowcharts
* Diagrams
* Histograms

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12
Q

What are some common examples of the Decision Making tool & technique?

A

*Voting
*Multicriteria Decision Analysis
*Autocratic Decision Making

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13
Q

What are Interpersonal and Team Skills and Meetings?

A

Methods include:
* Active Listening
* Conflict Management
* Facilitation
* Meeting Management

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14
Q

What is a Project Management Information System?

A
  • Automated system a PM uses to optimize the schedule, keep track of documents and deliverables, etc.
  • Includes the org’s computer system, all software/hardware tools, work authorization system, and config management system
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15
Q

What is a Change Request?

A

Proposal to change a document, deliverable, or baseline

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16
Q

What is Work Performance Data?

A
  • A common output of the Executing process group
  • Raw data with no analysis applied to it (not useful by itself)
17
Q

What is Work Performance Information?

A
  • A common output of the Monitoring & Controlling process group
  • Uses the raw Work Performance Data to determine performance compared to plan
  • Comes in parts (scope, budget, etc.)
18
Q

What are Work Performance Reports?

A
  • A common output of the Monitoring & Controlling process group
  • Puts all Work Performance Information together into one comprehensive document to provide status to stakeholders
19
Q

What are Updates?

A

A common Output that includes updates to project documents, the PM Plan, etc.