Communicating Effectively Flashcards

Question

Channels of communication Horizontal

Answer 1

Same level | Peer to peer

Answer 2

Diff job description RN to respiratory

Answer 3

Informal communication within a group

Answer 4

``` Played go get what we want but they actually don't help Learned patterns of behavior Manipulative and insincere Substitute for honest communication Gain of maintain power To gain recognition or validation and it can be a + or a ~ Lack of trust in others avoid reality Winning makes people feel good ```

Answer 5

Blaming others for ones own problems Theme-What I did is your fault and I am blameless Benefit- freedom of responsibility and instilling guilt

Answer 6

Finding fault in others As picky as necessary Theme- Constantly pointing the finger at shortcomings, real or imagined Benefit- distracts attention from self

Answer 7

Acquire a handicap real or imagined Theme. What I do is not my fault Benefit sympathy avoidance of responsibility

Answer 8

Blame others for your non achievements People who feel inadequate will blame others for their inability to achieve Benefit is freedom of guilt I didn't join because no one else would join me

Answer 9

Boasting about what you have done Benefit Sympathy attention admiration

Answer 10

Lack of respect for ones own needs Avoid expressing own opinion thoughts or feelings Think others can guess your needs Poor eye contact slumped posture Unable to mature and are depressed and hopeless restless because needs are not being met

Answer 11

Unable to stand up for my rights Everyone steps on me Idk what my rights are I'm week and unable to take care of myself

Answer 12

Express their feelings to advocate for their needs in a way that violates others. Verbally and physically abusive Criticize blame and attack interrupt and use you statement. Rigid stuff posture Become alienated from others Blame others

Answer 13

``` I'm superior and right and your inferior and wrong I'm loud bossy and pushy I can dominate and intimidate you I'll get what I want Idc It's all your fault ```

Answer 14

Appear pass but act out anger in a subtle indirect way Incapable of dealing directly Smile but set booty trap Mutter themselves rather than confront the issue Use sarcasm Facial expressions don't match feelings Subtle sabotage to get even Give dishonest feedback true feeling shared thru actions not words Become alienated Powerlessness Real issues never addressed

Answer 15

Weak and resentful so I sabotage frustrate and disrupt | I'm powerless to deal with you head on

Answer 16

Clearly state their opinion and feelings Advocate for their rights and needs without violating others State their needs and wants clearly. Appropriately respectfully I statements Listen well no interrupting Feel in control Feel connected to others In control of their lives Can mature address issue as guru arise

Answer 17

Equally entitle to express ourselves respectfully to one another I speak clear honest to the pont J can't. Control others but I can control myself Responsible for getting my needs met 100% responsible for happiness

Answer 18

Stick to your point

Answer 19

Agree with truth and principle rather than being defensive or counter attacking

Answer 20

``` Most important word is I What you want or need Don't blame Ask don't demand Make it clear Chance of getting what you want or need improves when you let people know what you want or need ```

Answer 21

``` Feel good about yourself Make your own decisions Accept resp for your choices Speak clear and calm Know how to defend ```

Answer 22

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