Communication Flashcards

(6 cards)

1
Q

What are disadvantages and advantages of verbal communication?

A

Positive: Quick to inform and to get feedback

Negative: No permanent record

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2
Q

Describe one way communication

A

Involves a message that does not require response such as a stop sign

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3
Q

Two Way communication is?????

A

Both the sender and receiver are involved in the communication. Eg, informing your boss you cannot make your shift, due to a family issue. Both parties would require responses, thus being two way communication.

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4
Q

What is internal communication

A

Communication that occurs inside the business.

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5
Q

External communication is?????

A

Communication that takes outside the business. This includes suppliers and other providers for your business.

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6
Q

What are some communication problems????

A

Technology failures, Personality Conflict,

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