Communication Flashcards

(62 cards)

1
Q

is “the act or process of using words, sounds, signs, or behaviors to express or exchange information or for expressing your ideas, thoughts, feelings, etc., to someone else.”

A

Communication

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2
Q

is the speaker or the communicator who has his/her own purpose, knowledge, interests,
attitudes, skills, and credibility.

A

Sender

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3
Q

is the idea being transmitted by the sender to the listener. It includes the three (3) aspects of content, structure, and style.

A

Message

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4
Q

is the medium or vehicle through which the message is sent. It may be verbal or visual. The latter is often supplemented with the pictorial and aural channels.

A

Channel

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5
Q

is the target of the communication. S/He is the destination of the message, the listener, with his/her own purposes, knowledge and interest levels, attitudes, and listening skills.

A

Receiver

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6
Q

is the reaction given by the listener to the sender of the message. It is what completes the communication process.

A

Feedback

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7
Q

are a representation of communication systems in different approaches.

A

Communication Model

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8
Q

are one-way communication and are commonly used for mass communication. The senders send a message, and the receivers only receive it. It also does not require feedback.

A

Linear Models

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9
Q

models are used for interpersonal communication. Feedback will act as a new message that will start another communication process.

A

Transactional Models

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10
Q

models are like Transactional, but it is commonly used in a wider platform like the internet. However, feedback in this type of communication model can take a long time since it has wider coverage than others.

A

Interactional Models

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11
Q

model is formed with five (5) elements: Speaker, Speech, Occasion, Audience, and Effect. This model focuses on public speaking that aims to persuade the audience.

A

Aristotle’s

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12
Q

This model involves several factors in the communication process.

A

Berlo’s

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13
Q

model described the communication process as a linear or one-way process in which communication is transmitted from a sender to a receiver. A verbal transmission model comprised five questions that described one of the earliest views on how communication works.

A

Lasswell’s

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14
Q

a function of surveillants such as political leaders and health officers designed to alert society to the dangers and opportunities it faces.

A

Surveillance in the environment

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15
Q

a function mainly carried out by institutions such as community development workers, educators, and poll-takers designed to gather, coordinate, and integrate into a meaningful form of responses of society toward changes in the environment.

A

Correlation of component of society

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16
Q

a function carried out by institutions such as the family, church, school, and community to pass down their values, customs, and traditions to the next generation.

A

Cultural transmission between generations

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17
Q

originally for telephone communication. It includes five components – the information source, a transmitter, a receiver, a destination, and noise.

A

Shannon-Weaver’s

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18
Q

The common field of experience illustrates communicators’ shared meanings, without which communication is impossible. Conversely, the common field of experience size determines the breadth and depth of communication between communicators.

A

Schramm’s

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19
Q

This is the study of the time element in communication.

A

Chronemics

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20
Q

This is the study of the touch element in communication.

A

Haptics

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21
Q

This is the study of eye contact in communication.

A

Oculetics

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22
Q

This is the study of proximity between the parties in a communication.

A

Proxemics

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23
Q

This is the study of movements used in communication.

A

Kinesics

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24
Q

This is the study of objects or artifacts used in communication.

A

Objectics

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25
This is one of the most important aspects of effective communication.
Listening
26
When we communicate things that we care about, we do so mainly using nonverbal signals.
Non-verbal Communication
27
In small doses, stress can help a person perform under pressure.
Managing Stress
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the consciousness of one’s moment-to-moment emotional experience—and the ability to manage feelings appropriately is the basis for effective communication.
Emotional Awareness
29
All members of the organization must exhibit commitment to the idea that effective communication is a high priority in their jobs.
Commitment
30
As much as possible, the sender and the receiver should operate in the same context, or at least understand the similarity and differences of their respective contexts, to address any occurrence of misunderstanding. They should share vital information to perform their jobs and functions more efficiently.
Context
31
Important processes and procedures, as well as themes, goals, and perspectives, should be properly communicated and repeatedly performed to be understood, remembered, and acted upon judiciously.
Consistency
32
“Communicators, especially leaders, must be a concern with the receiver’s point-of-view first.” An effective communicator preempts likely misunderstandings by ensuring that the sender has a big responsibility in setting clear, meaningful, and appropriate communications. They are concerned not only with the content of the message but with what those messages convey about themselves as senders and their relationship with the receiver. They also consider that receivers should not be solely blamed when communication fails.
Concern
33
Rich Maggiani’s Tenets of Effective Communication
1. Honest 2. Clear 3. Accurate 4. Comprehensive 5. Accessible 6. Concise 7. Correct 8. Timely 9. Well-designed 10. Builds goodwill
34
Watzlawick’s Five (5) Axioms of Communication
1. You cannot not communicate. 2. Every interaction has a content dimension and a relationship dimension. 3. Every interaction is defined by how it is punctuated. 4. Messages consist of verbal symbols and nonverbal cues. 5. Interactions are either symmetrical or complementary
35
It is communication within oneself. It involves thinking, remembering, and feeling.
Intrapersonal
36
This communication is between three (3) people. This could be conversations among siblings, between parents and child, or among close friends.
Triadic
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This is communication between two (2) people, which may be face-to-face conversations, dialogues, or interviews.
Dyadic
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More than three (3) people participate in this type of communication. This is the enlarged type of communication usually done to solve problems.
Small group
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– It refers to the participants and what each brings to the interaction. Needs, desires, values, personality, and habits are all forms of psychological context.
Psychological
40
is concerned with the relations the interactors have toward each other and how close or distant that relationship is
Relational
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– It deals with the psychosocial “where” the exchange happens. Interaction in a classroom will be very different from one at a picnic.
Situational
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– It deals with the physical “where” they are communicating. The room arrangement, location, noise level, temperature, and time of day are examples of factors in the environmental context.
Environmental
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– It includes all the learned behaviors and rules that affect interaction. Some come from a culture where it is considered rude to make long, direct eye contact, so they will avoid eye contact out of politeness. Then there are those from a culture where long, direct eye contact
Cultural
44
This involves communication between one and several other people. This is the large group type of communication. It is the heart of society, whether in economics, entertainment, or religion; it is in every aspect of life.
Public Communication
45
uses ideas and images, persuasion and information, and strategy and tactics in a smart message targeted to the right audience creatively and innovatively.
Public Speech
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who are we talking to, what, and for what purposes.
Speech styles vary according to social context
47
varies according to the use and users, where it is used and to whom, and who uses it. The more we know who we are concerning whom we are talking to, given the situation or event and the purpose we want to achieve, the more appropriate and effective we become as communicators
Language
48
Register in linguistics is used to indicate degrees of formality in language use. is the level of formality of which one speaks. Different situations and people call for different registers.
Language Register
49
This is the informal language used by peers and friends. Experience with that person, slang, vulgarities, and colloquialisms are normal. This is “group” language. One must be a member to engage in this register.
Casual
50
This communication is private. This is the language shared between couples, twins, very close friends. It is reserved for close family members or intimate people.
Intimate
51
This language is used in formal settings and is one-way. This use of language usually follows a commonly accepted format.
Formal
52
This is a standard form of communication. Users engage in a mutually accepted structure of communications. Two-way communication used in conversation with professional discourse is a good example. It also shows no experience with that person.
Consultative
53
is essential to humans. It affects who we are and how we develop as individuals, how we learn and share what we know, and how we interact with others in our world.
Speech
54
It is the characteristic of a written composition (e.g., a speech) that has identified purpose, goal, and detailed descriptions of what you wanted to talk about.
Clarity
55
– The composition follows this format: introduction – description and statement of goal; body – detailed information needed to make the audience understand your perspectives; and conclusion – the wrap up of the composition, which could be a question to leave to the audience to ponder, a challenge you are asking them to do, or convince them to do for a change for a better life. Make sure the ideas fit together. Each idea must relate to the main idea
Logical organization of ideas
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– The right choice of words is according to the audience but going respectful and authoritative.
Appropriate of word choice
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– If unsure, consult the dictionary and the Internet for correct spelling and rules of capitalization and punctuations.
Accuracy in spelling, capitalization, punctuation, and grammar
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Other recommendations to improve the composition
Relatable Personalize Make it interactive Do research
59
In a speech, the audience remembers and appreciates a talk if they can relate to its message. Using examples in different situations will be a good point for the audience, too.
Relatable
60
Share personal experiences related to the topic so they will know you better while making yourself a credible speaker.
Personalize
61
Include questions or interactive activities with the audience. Experience is the best teacher of learning
Make it interactive
62
Provide and accurate information if there are questions asked. Research on the topic will be a great step forward to achieving effective communication.
Do Research