Communication Flashcards

1
Q

The process of sharing meaning in any context

A

Communication

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2
Q

A systematic process in which people interact with and through symbols to create and interpret meanings

A

Communication

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3
Q

Process of communication

A

We communicate when we encode or when we get ideas and put them into messages then send them through our primary signal system which is our senses to someone who receives them through his or her senses using a channel when he or she decodes or translates the message then sends a feedback.

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4
Q

Six components of communication

A

Context
Participants (Sender and Receiver)
Messages
Channels
Presence or absence of noise
Feedback

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5
Q

The setting in which communication occurs

A

Context

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6
Q

Five types of context

A

Physical
Social
Historical
Psychological
Cultural

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7
Q

Refers to where the communication takes place which includes the temperature, lighting, and noise level as factors that affect the communication process

A

Physical context

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8
Q

The relationship that exists between and among the participants

A

Social context

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9
Q

We communicate differently depending on the intimacy or closeness of who we are talking to

A

Social context

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10
Q

The background provided by the previous communication between the participants that influences understanding of the current encounter

A

Historical context

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11
Q

Includes the moods and feelings each person brings to the communication

A

Psychological context

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12
Q

Includes beliefs, values, norms that are shared by large group of people

A

Cultural context

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13
Q

The people involved in the communication

A

Participants

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14
Q

Two types of participants

A

Sender and receiver

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15
Q

Forms messages and send them through different means

A

Sender

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16
Q

Processes the message and reacts to them

17
Q

Encoded or decoded information in a communication process

18
Q

The route traveled by the message and the means of transportation

19
Q

Ways of transmission of messages

A

Through sensory channels

20
Q

Two basic channels of face to face communication

A

Sound through verbal symbols
Light through nonverbal cues

21
Q

Anything that interferes with communication

22
Q

Three types of noise

A

External
Internal
Semantic

23
Q

Stimuli in the environment that draw people’s attention away from what is being said

A

External noises

24
Q

Thoughts and feelings that intervene with the communication process

A

Internal noises

25
An intended meanings aroused by certain symbols that prevent comprehension
Semantic noises
26
Responses to message
Feedback
27
Shows how the message sent is heard, seen, and understood
Feedback
28
Reason why feedback improves communication
If the transmission of the message is not successful based on the feedback then the sender may find other ways of doing so. The re-encoded message is also a feedback because it gives meaning to the original receiver's response.
29
Two forms of communication
Verbal and nonverbal communication
30
Encompasses any form of communication involving words, spoken, written, or signed
Verbal communication
31
Includes body language such as gestures, facial expressions, eye contact, and posture
Nonverbal communication
32
Three levels of communication
Intrapersonal Interpersonal Public
33
Occurs within the person and is sometimes referred to as cognitive or personal communication or "self talk"
Intrapersonal communication
34
Occurs between two persons who established a communicative relationship
Interpersonal communication
35
The life blood of any relationship
Communication
36
An act of sending a message to an audience
Public communication
37
Two types of public communication
Direct true face to face message delivery of a speaker to an audience Indirect through radio or television
38
Six functions of communication
To meet needs To enhance or maintain our sense of self To fulfill social obligations To develop relationships To exchange information To influence others
39
Six principles of communication
Communication is purposive Communication is continuous Communication messages vary in conscious encoding Communication is relational Communication has ethical implications Communication is learned