Communication Flashcards
The process of sharing meaning in any context
Communication
A systematic process in which people interact with and through symbols to create and interpret meanings
Communication
Process of communication
We communicate when we encode or when we get ideas and put them into messages then send them through our primary signal system which is our senses to someone who receives them through his or her senses using a channel when he or she decodes or translates the message then sends a feedback.
Six components of communication
Context
Participants (Sender and Receiver)
Messages
Channels
Presence or absence of noise
Feedback
The setting in which communication occurs
Context
Five types of context
Physical
Social
Historical
Psychological
Cultural
Refers to where the communication takes place which includes the temperature, lighting, and noise level as factors that affect the communication process
Physical context
The relationship that exists between and among the participants
Social context
We communicate differently depending on the intimacy or closeness of who we are talking to
Social context
The background provided by the previous communication between the participants that influences understanding of the current encounter
Historical context
Includes the moods and feelings each person brings to the communication
Psychological context
Includes beliefs, values, norms that are shared by large group of people
Cultural context
The people involved in the communication
Participants
Two types of participants
Sender and receiver
Forms messages and send them through different means
Sender
Processes the message and reacts to them
Receiver
Encoded or decoded information in a communication process
Messages
The route traveled by the message and the means of transportation
Channels
Ways of transmission of messages
Through sensory channels
Two basic channels of face to face communication
Sound through verbal symbols
Light through nonverbal cues
Anything that interferes with communication
Noise
Three types of noise
External
Internal
Semantic
Stimuli in the environment that draw people’s attention away from what is being said
External noises
Thoughts and feelings that intervene with the communication process
Internal noises