Communication

Question 1

This is the sharing of meaning by sending and receiving symbolic cues.

Answer 1

Communication

Question 2

This is a dynamic process in which people attempt to share their internal states with other people through the use of symbols.

Answer 2

Communication

Question 3

This is an interdependent process of sending, receiving, and understanding messages.

Answer 3

Communication

Question 4

This is a skill that can be learned. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life.
– Bryan Tracy

Answer 4

Communication

Question 5

Communication must be HOT. Define HOT

Answer 5

Honest, open, and two-way

Question 6

The one who initiates the communication.

Answer 6

Sender

Question 7

Gets the message channeled by the source of information.

Answer 7

Receiver

Question 8

Provides the sender with feedback.

Answer 8

Receiver

Question 9

An idea, concept, emotion, desire, or feeling that a person desires to share with another human being.

Answer 9

Message

Question 10

How the sender transmits the message to the recipient (vocal or non-vocal)

Answer 10

Channel

Question 11

The behavioral response of the receiver.

Answer 11

Feedback

Question 12

The return signal.

Answer 12

Feedback

Question 13

Any interference in the communication process.

Answer 13

Noise

Question 14

A communication situation where the elements of the process work in a dynamic interrelation.

Answer 14

Context

Question 15

I think.

Answer 15

Idea

Question 16

I deliberate.

Answer 16

Encoding

Question 17

I throw.

Answer 17

Transmission

Question 18

I obtain.

Answer 18

Receiving

Question 19

I interpret.

Answer 19

Decoding

Question 20

I react.

Answer 20

Feedback

Question 21

It is a type of communication that is rule-specific and almost always planned.

Answer 21

Verbal communication

Question 22

A type of communication that is spontaneous and unstructured.

Answer 22

Non verbal communication

Question 23

How do you improve your non-verbal skills? Give 9 examples.

Answer 23

1. Maintain eye contact
2. Use posture to show interest
3. Probe for more information
4. Avoid out of context NV
5. Study cultural diversities
6. Improve your decoding skills
7. Observe yourself in the mirror
8. Don’t forget how appearance says something
9. Enlist family and friends

Question 24

Refers to a group’s expectations from its people

Answer 24

Social values

Question 25

Differences in how people contribute to the society

Answer 25

Roles and status

Question 26

Differences in the length of time spent to come up with a decision

Answer 26

Decision-making customs

Question 27

Differences in the value of time

Answer 27

Concepts of time

Question 28

Differences in proximity when communicating

Answer 28

Personal space

Question 29

Differences in how meaning is conveyed

Answer 29

Cultural context

Question 30

A type of cultural context wherein the meaning is derived from the actual context

Answer 30

High context

Question 31

A type of cultural context wherein the meaning is derived from the speaker's way of speaking

Answer 31

Low context

Question 32

Differences in the concept of what is rude and polite

Answer 32

Behavior and manners

Question 33

Differences in non-verbal meanings

Answer 33

Gestures and body language

Question 34

Differences in the laws of the land and the society

Answer 34

Legal and ethical

Question 35

Cultural differences between companies

Answer 35

Corporate cultural differences

Question 36

Where does the proverb originate from? | The squeaking wheel gets the grease.

Answer 36

US

Question 37

Where does the proverb originate from? | No one is either rich or poor who has not helped himself to do so.

Answer 37

Germany

Question 38

Where does the proverb originate from? | The nail that sticks up gets pounded down.

Answer 38

Japan

Question 39

Where does the proverb originate from? | A man who waits for a roast duck to fly into his mouth must wait for a very long time.

Answer 39

China

Question 40

Stage 1: the individual doesn't recognize cultural differences

Answer 40

Denial

Question 41

Stage 2: the individual starts to recognize cultural differences and is intimidated by them, resulting in either a superior view on own culture or an unjustified high regard for the new one

Answer 41

Defense

Question 42

Stage 3: although individuals see cultural differences, they bank more on universality of ideas rather than on cultural differences.

Answer 42

Minimization

Question 43

Stage 4: the individual begins to appreciate important cultural differences in behaviors and eventually in values

Answer 43

Acceptance

Question 44

Stage 5: the individual is very open to world views when accepting new perspectives

Answer 44

Adaptation

Question 45

Stage 6: individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints

Answer 45

Integration

Question 46

7 characteristics of competent intercultural communications:

Answer 46

Flexibility - ability to tolerate high levels 2. Reflectiveness or mindfulness 3. Open-mindedness 4. Sensitivity 5. Adaptability 6. Engage in divergent-thinking 7. Politeness

Question 47

We communicate because we want people we interact with to manage their behavior or sometimes because we want them to do as we please.

Answer 47

Regulation / control

Question 48

We communicate because we want to form bonds with other people, or it is out way of forging friendships with them.

Answer 48

Social interaction

Question 49

We communicate because we want to persuade, convince, or inspire others.

Answer 49

Motivation

Question 50

We communicate because we want to appeal to the emotions of other people.

Answer 50

Emotional expression

Question 51

We communicate because we have ideas based on facts, figures, statistics, and other reliable sources that we want to share with others.

Answer 51

Information

Question 52

This type of communication happens when the same person acts as both the sender and receiver of the message.

Answer 52

Intrapersonal communication

Question 53

This type of communication happens when the sender and the receiver are 2 different persons.

Answer 53

Interpersonal communication

Question 54

This type of communication happens when there are more than one sender and receiver interacting with one another (3-10 persons)

Answer 54

Group communication

Question 55

The one who dominates the discussion in group comm

Answer 55

Controlling

Question 56

The one who doesn't only willingly gives information but also allows others to do the same

Answer 56

Egalitarian

Question 57

The one who sees to it that there is a systematic way of doing things

Answer 57

Structuring

Question 58

The one who encourages other people to participate

Answer 58

Dynamic

Question 59

Gives way to others to avoid conflict

Answer 59

Relinquishing

Question 60

The one who doesn't want to have anything to do with the group

Answer 60

Withdrawing

Question 61

This type of communication happens when there is one sender giving a message to a large group of receivers.

Answer 61

Public communication

Question 62

Takes place through television, radio, newspapers, magazines, books, billboards, internet, and other types of media.

Answer 62

Mass communication