Communication Competency- A Focus On Patients And Providers Flashcards

1
Q

What makes a competent patient generally, from patient point of view?
(3)

A

Information provision
Information seeking
Preparedness (task-oriented, focus on messages)

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2
Q

What makes a competent patient generally, from a provider point of view?
(3)

A

Information provision
Information seeking
Preparedness (task-oriented, focus on messages)

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3
Q

How much did they agree on the occurrence of patients’ competent behavior during an interview?

A

Nope. Not at all.

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4
Q

Looking at actual discourse, did the patient actually demonstrate what patients and providers consider competent communication?

A

No. Absolutely not.

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5
Q

Communication is a “_____.”

A

Core clinical skill

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6
Q

Doctors’ interpersonal and communication skills correlate with improved _____

A

Health care outcomes.

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7
Q

A doctor performs _____ interviews during a career.

A

160,000-300,000

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8
Q

_____ represents a significant step toward defining methods for teaching communication skills competencies.

A

Rider & Keefer

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9
Q

3 General Communication Compentencies

A

Create and sustain a therapeutic and ethically sound relationship with patients.

Use effective listening skills and elicit and provide information using effective non-verbal, explanatory, questioning, and writing skills.

Work effectively with others as a member or leader of a health care team or other professional group.

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