COMMUNICATION PRINCIPLES, PROCESSES, AND ETHICS

Question 1

is a process of exchanging verbal and/or non-verbal information between two or more people who can be either the speaker or the receiver of messages.

Answer 1

Communication

Question 2

What are the three purposes of communication

Answer 2

To inform
To Persuade
To Entertain

Question 3

What are the forms of Communication?

Answer 3

Written Communication
Verbal Communication
Non-Verbal Communication
Visuals

Question 4

involves texts or words encoded and transmitted through memos, letters, reports, on-line chat, short message service or SMS, electronic mail or e-mail, journals, and other written documents.

Answer 4

Written Communication

Question 5

involves an exchange of information through face-to-face, audio and/or video call or conferencing, lectures, meetings, radio, and television.

Answer 5

Verbal Communication

Question 6

involves the use of the following to convey or emphasize a message of information.

Answer 6

Non-Verbal Communication

Question 7

What are the examples of written communication?

Answer 7

memos, letters, reports, on-line chat, short message service or SMS, electronic mail or e-mail, journals, and other written documents.

Question 8

What are the Examples of Verbal Communication?

Answer 8

face-to-face, audio and/or video call or conferencing, lectures, meetings, radio, and television.

Question 9

What are the examples of Non-Verbal Communication?

Answer 9

Voice
Body Language
Personal Space/ Distance
Personal Appearance
Visuals

Question 10

this includes tone, speech rate, pitch, pauses, and volume.

Answer 10

Voices

Question 11

this includes facial expressions, gesture, postures, and eye contact.

Answer 11

Body Language

Question 12

this refers to an area of space and distance that a person from a different culture, personality, age, sex, and status adopts and puts for another person.

Answer 12

Personal Space/ Distance

Question 13

this refers how a person presents himself/herself to a particular situation, whether formal or informal.

Answer 13

Personal Appearance

Question 14

involve the use of images, graphs, charts, logos, and maps.

Answer 14

Visuals

Question 15

Communication can be: Two?

Answer 15

Intended Communication
Unintended Communication

Question 16

refers to planning what and how you communicate your ideas to other people who are older than you are or who occupy a higher social or professional position.

Answer 16

Intended Communication

Question 17

happens when you unintentionally send non-verbal messages to people you are communicating with, or when you suddenly make negative remarks out of frustration or anger.

Answer 17

Unintended Communication

Question 18

Communication is a complex process that requires you to: 7

Answer 18

1.Know your audience
2.Determine your purpose
3.Identify your topic
4.Expect objections
5.Establish credibility with your target audience
6.Present information clearly and objectively
7.Develop a practical, useful way to seek for 8.feedback

Question 19

The communication process involves elements such as: 6

Answer 19

Source
Message
Encoding
Channel
Decoding
Receiver
feedback
context
barrier

Question 20

the speaker or sender of a message.

Answer 20

Source

Question 21

the message, information, or ideas from the source or speaker.

Answer 21

Message

Question 22

the process of transferring the message.

Answer 22

Encoding

Question 23

the means to deliver a message such as face-to-face conversations, telephone calls, e-mails, and memos, among others.

Answer 23

Channel

Question 24

the process of interpreting an encoded message.

Answer 24

Decoding

Question 25

the recipient of the message.

Answer 25

Receiver

Question 26

the reactions or responses of the receiver to the message from the sender.

Answer 26

Feedback

Question 27

the situation or environment in which communication takes place.

Answer 27

Context

Question 28

the factors which may affect the communication process. The following are the examples of barriers:

Answer 28

Barriers

Question 29

What are the 6 types of Barriers?

Answer 29

Culture Individual Difference Language use Noise Past Experiences Status

Question 30

what are the two processes of communication?

Answer 30

One-Way Process Two- Way Process

Question 31

the sender is active while the receiver is passive during the communication process. (Shannon-Weaver Model of Communication)

Answer 31

One-Way Process

Question 32

the messages, information, or ideas are sent and received at the same time. Hence, the sender and the receiver become active during the process, and both serve as communicators. (Transactional Model of Communication)

Answer 32

Two-Way Process

Question 33

What are the 6 Communication Ethics?

Answer 33

1.Uphold integrity. 2.Respect diversity of perspective and privacy. 3.Observe freedom of expression effectively. 4.Promote access to communication. 5.Be open-minded. 6.Develop your sense of accountability.

Question 34

WHAT ARE THE 7 GUIDELINES FOR EFFECTIVE COMMUNICATION?

Answer 34

1.Be clear with your purpose. 2.Support your message with facts. Be concise. 3.Provide specific information in your feedback. 4.Adjust to the needs, interests, values, and 5.beliefs of your audience. 6.Observe communication ethics. 7.Be your natural self and appear very confident.