Communication Review For Prelim

Question 1

Is the exchange of information,concepts and opinions between or among two or more people within the same or different contexts.

Answer 1

Communication

Question 2

What are the fundamentals of communication?

Answer 2

Elements of Communication
Models of Communication
Functions of Communication
Features of an Effective Communication

Question 3

An element of communication where It is the source of information or message

Answer 3

Speaker

Question 4

An element of communication where it is The information,ideas or thoughts conveyed by the speaker in words or in actions.

Answer 4

Message

Question 5

An element of communication where it is The process of converting the message into words actions or other forms that the speaker understands

Answer 5

Encoding

Question 6

An element of communication where The medium or the means,such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed.

Answer 6

Channel

Question 7

An element of communication where The process of interpreting the encoded message of the speaker by the receiver

Answer 7

Decoding

Question 8

An element of communication where they are The recipient of the message or someone who decodes the message

Answer 8

Receiver

Question 9

An element of communication where The reactions,responses or information provided by the receiver

Answer 9

Feedback

Question 10

An element of communication where The environment where communication takes place

Answer 10

Context

Question 11

An element of communication where The factors that affect the flow of communication

Answer 11

Barriers

Question 12

What are the elements of communication

Answer 12

Speaker-Message-Encoding-Channel-Decoding-Receiver-Feedback-Context-Barriers

Question 13

What are the 6 steps of Process of Communication

Answer 13

1.The speaker generates an idea
2.The speaker encodes an idea or converts it into words or actions.
3.The speaker transmits or sends out a message.
4.The receiver gets the message.
5.The receiver decodes or interprets the message based on the context.
6.The receiver sends or provides feedback.

Question 14

What are the two types of Models of Communication

Answer 14

Shannon-Weaver Model
Transaction Model

Question 15

Known as the mother of all communication models, this model made in 1949 depicts communication as a linear or one way-process

Answer 15

Shannon-Weaver model

Question 16

American Mathematician,electronic engineer and American Scientist who both wrote the Shannon-Weaver model

Answer 16

Claude Shannon and Warren Weaver

Question 17

What is the other name for the article of Shannon-Weaver Model and what journal was it written to.

Answer 17

“A mathematical theory of communication from the
Bell system Technical Journal“

Question 18

What are the elements of Shannon weaver model

Answer 18

Source
Transmitter
Channel
Receiver
Destination

Question 19

An element of shannon weaver model
where it is a producer of message

Answer 19

Source

Question 20

A element of shannon weaver model where it is the encoder of message into signals

Answer 20

Transmitter

Question 21

An element of SWM where it signals adapted for transmission

Answer 21

Channel

Question 22

The decoder of the message and

Last element of the SWM where the message is received by the receiver

Answer 22

Receiver
Destination

Question 23

The missing element of Shannon Weaver Model that is the reason why it was criticized

Answer 23

Feedback

Question 24

It is a communication model where it is a two way process with the inclusion of feedback as an element

Answer 24

Transaction model

Question 25

Proposes that communication between two or more people occurs in an ongoing exchange of messages, where both the sender and receiver influence what is communicated,In this process, people’s shared understandings are built through consistent communication within specific contexts.

Answer 25

Transactional model

Question 26

Two examples of Transaction Model

Answer 26

Face to face Communication Facetime/Video Conference Calls

Question 27

The most direct form of communication where two or more people are in the same physical space.Its facilitates transactional communication like immediate feedback. It allows for nonverbal cues such as body language and facial expression to be used to convey a message.

Answer 27

Face to Face communication

Question 28

By using audio and visual technology these calls allow two or more people to communicate with another in real time regardless of geographical location.

Answer 28

Facetime/Video Conference Calls

Question 29

What are the 5 functions of Communication?

Answer 29

Control Social Interaction Motivation Emotional Expression Information dissemination

Question 30

Functions to control behaviour

Answer 30

Control

Question 31

Functions to allow individuals to interact with others

Answer 31

Social Interaction

Question 32

Functions to motivate or encourages people to live better

Answer 32

Motivation

Question 33

Functions to facilitates people’s expression of their feelings and emotions

Answer 33

Emotional expression

Question 34

Functions to convey information

Answer 34

Information dissemination

Question 35

Enumerate the Features of an Effective Communication (7)

Answer 35

Completeness Conciseness Consideration Concreteness Courtesy Clearness Correctness

Question 36

A feature of effective communication where it implies the use of simple and specific words to express ideas, and when the speaker focuses on a single objective to not confuse the receivers

Answer 36

Clearness

Question 37

A feature of effective communication where it does not mean keeping the message short but making it direct or straight to the point.

Answer 37

Conciseness

Question 38

A feature of effective communication when the message is concrete and supported by facts,figures and real-life examples and situations.

Answer 38

Concreteness

Question 39

A feature of effective communication where grammar eliminates negative impact on the receivers and increases the credibility and clarity of the message

Answer 39

Correctness

Question 40

A feature of effective communication where it is essential to the quality of the communication process in general. Hence communication should include everything that the receiver needs to hear for them to respond,react or evaluate properly.

Answer 40

Completeness

Question 41

A feature of communication where the speaker should always consider relevant information about their receiver such as mood,background,race, preference,education,status and needs. By doing so they can easily build rapport with the receiver.

Answer 41

Considerateness

Question 42

A feature of effective communication where the speaker shows courtesy in communication by respecting the culture,values and beliefs of their receivers.

Answer 42

Courtesy

Question 43

What are the barriers of communication?

Answer 43

Emotional barriers Use of Jargon Lack of Confidence Noisy environment

Question 44

Refers to the set of specialized vocabulary in a certain field.

Answer 44

Jargon

Question 45

a Type of communication that Refers to an interaction in which words are used to relay a message and express ideas.

Answer 45

Verbal Communication

Question 46

Traits for Verbal Communication

Answer 46

Appropriateness Brevity Clarity Ethics Vividness

Question 47

The language that you use should be appropriate to the environment or occasion whether formal or informal.

Answer 47

Appropriateness

Question 48

The meaning of words,feelings, or ideas may be interpreted differently by a listener hence it is essential for you to clearly state your message and express your ideas and feelings

Answer 48

Clarity

Question 49

Speakers who often use simple yet precise and powerful words are found to be more credible. Be direct with words and avoid fillers and insubstantial expressions.

Answer 49

Brevity

Question 50

Words that are vividly or creatively describe things or feelings usually add color and spice to communication hence you are encouraged to charm your audience through use of vivid words

Answer 50

Vividness

Question 51

Words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences and status of the person or people you are talking to.

Answer 51

Ethics

Question 52

2 Types of Verbal Communication

Answer 52

Spoken/Oral communication and Written Communication

Question 53

A verbal form of communication where you communicate with spoken words through thoughts, present ideas and share information Ex: face to face conversation, speech

Answer 53

Spoken/Oral Communication

Question 54

Refers to the process of conveying a message through the written symbols. Sending of messages,orders or instructions through writing. Ex: letters emails texting

Answer 54

Written Communication

Question 55

An interaction or type of communication where behavior is used to convey and represent meanings. These are classified as all kind of human responses that are not expressed in words like smile,stare,body language,tone

Answer 55

Non-Verbal communication

Question 56

Types of Non-Verbal Communication 5

Answer 56

Proxemics Kinesics Chronemics Haptics Paralannguage

Question 57

How the space between the speaker and receiver affects their communication

Answer 57

Proxemics

Question 58

What are the distances if proxemics and their estimated distance

Answer 58

Intimate distance- 6 to 18 inch Personal distance- 1.5 to 4 feet Social- 4 to 12 feet Public- 12-25 feet

Question 59

The use of body language like gestures, eye contact and facial expressions

Answer 59

Kinesics

Question 60

Refers to the role of time in communication

Answer 60

Chronemics

Question 61

The use of touch to convey meaning in a conversation and is also dependent on culture like blessing your elders by using hands, thumbs up

Answer 61

Haptics

Question 62

The tone,speed and volume of a speaker’s voice including sighs and gasps

Answer 62

Paralanguage

Question 63

Identify if it is verbal communication or non verbal communication “talking to someone face to face”

Answer 63

Verbal communication

Question 64

Identify if it is verbal communication or non verbal communication “Talking on the phone”

Answer 64

Verbal communication

Question 65

Identify if it is verbal communication or non verbal communication “Sticking one’s tongue out at someone”

Answer 65

Non-Verbal communication

Question 66

Identify if it is verbal communication or non verbal communication “Tapping someones shoulder”

Answer 66

Non-verbal communication

Question 67

Identify if it is verbal communication or non verbal communication “Speaking at a public convention”

Answer 67

Verbal Communication

Question 68

According to others It is a communication that is influenced by different, ethnicities, religions, and sexual orientation.

Answer 68

Intercultural Communication

Question 69

But according to him, intercultural Communication happens when individuals, interact,negotiate, and create meanings, while bringing in their varied cultural backgrounds.

Answer 69

Ting-Toomey (1999)

Question 70

But according to him, Intercultural Communication pertains to communicate among people from different nationalities.

Answer 70

Gudykunst (2003)

Question 71

What are the stages in intercultural Communication (in order)

Answer 71

Stage 1: Denial Stage 2: Defend Stage 3: Minimization Stage 4: Acceptance Stage 5: Adaptation Stage 6: Integration

Question 72

stage where The individual does not recognize cultural differences

Answer 72

stage 1: Denial

Question 73

Stage where the individual starts to recognize cultural differences and is intimidated by them, resulting in either a superior view on his/her culture or an unjustified high regard for the new one.

Answer 73

Stage 2: Defend

Question 74

Stage where even though individuals see cultural differences, they bank more on The universality of ideas rather than on cultural differences.

Answer 74

Stage 3: Minimization

Question 75

Stage where the individuals begins to appreciate important cultural differences in behaviors and eventually in values.

Answer 75

Stage 4: Acceptance

Question 76

Stage where the individual is very open to world views when accepting new perspectives.

Answer 76

Stage 5: Adaptation

Question 77

Stage where the individuals starts to to beyond their own culture and see themselves and their actions based on multifarious cultural viewpoints.

Answer 77

Stage 6: Integration

Question 78

What are the characteristics or traits of competent Intercultural Communicators

Answer 78

1.flexibility and the ability to tolerate high levels of uncertainty 2. Reflectiveness or mindfulness 3.open-mindedness 4.sensitivity 5. Adaptability 6. Ability to engage in divergent or thinking creatively and systems level thinking or thinking about how each one in a system or organization influences each other 7.Politeness

Question 79

What are the characteristics or traits of competent Intercultural Communicators

Answer 79

1.flexibility and the ability to tolerate high levels of uncertainty 2. Reflectiveness or mindfulness 3.open-mindedness 4.sensitivity 5. Adaptability 6. Ability to engage in divergent or thinking creatively and systems level thinking or thinking about how each one in a system or organization influences each other 7.Politeness

Question 80

Is a civilized and culture sensitive form if expression using a language that polite members of societies prefer using when talking about certain sensitive issues and designations

Answer 80

Politically Correct Language