communication types and examples Flashcards

(43 cards)

1
Q

restating

A

use clients exact words

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2
Q

reflection

A

directs the focus back to the client in order for the client to examine their feelings

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3
Q

paraphrasing

A

restate the clients feelings and thoughts for the client to confirm what gas been communicated

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4
Q

exploring

A

allows the nurse to gather more information regarding important topics mentioned by the client

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5
Q

offering general leads

A

encouarge the client to determine where the communication can start and to continue talking

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6
Q

showing acceptance

A

acknowledges the nurse’s interest and nonjudgmental attitude

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7
Q

focusing

A

helps client to concentrate on what is important

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8
Q

giving information

A

provides detail that the client might need for decision making

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9
Q

presenting reality

A

help client focus on what is actually happening and to dispel delusions, hallucinations, or faulty beliefs

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10
Q

summarizing

A

emphasizes important points and reviews what has been discussed.

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11
Q

offering-self

A

demonstrate willingness to spend time with the client. This indicates to the client that the nurse has genuine concern.

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12
Q

Sublimination

A

dealing with unacceptable feelings of impulse by unconsciously submitting acceptable forms of expression

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13
Q

example of sublimarion (adaptive)

A

person is angry towards their work supervisor and subimates those feelings by working out vigorously at the gym during lunch period

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14
Q

suppression

A

Voluntarily denying unpleasant thoughts and feelings

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15
Q

adaptive suppression example

A

student puts of thinking about a fight with friend so they can focus on exam

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16
Q

maladaptive suppression example

A

person loses job states they will worry about paying the bills next week

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17
Q

Repression

A

unconsciously putting unacceptable ideas, thoughts, and emotions out of awarness

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18
Q

adaptive repression

A

a person preparing to give a speech unconsciously forgets about the time when they were young and kids laughed at them on stage

19
Q

Maladaptive repression

A

a person who has a fear of the dentist continually forgets to go to their dental appointments

20
Q

Regression

A

sudden use of childlike or primitive behaviors that do not correlate with the person’s current developmental level

21
Q

Adaptive regression

A

a young child temporarily wets the bed when they learn that their pet died

22
Q

maladaptive regression

A

a person who has a disagreement with a co-worker begins throwing things at their office

23
Q

displacement

A

shifting feelings related to an object, person, or situation to another less threatening object, person, situation.

24
Q

adaptive displacement

A

an adolecent angrily punches a punching bag after losing a game

25
maladaptive displacement
a person who is angry about losing a job destroys a childs toy
26
Reaction formation adaptive
a person who is trying to quit smoking repeatedly talks to adolescents about dangers of nicotine
27
maldatpive reaction formation
person who resents having to care for an aging parent becomes overprotective and restricts their freedoms.
28
Altruism
dealing with anxiety by reaching out to others a nurse who lost her family in a fire is now a volunteer firefighter
29
rationalization adaptive
a child says, "they must already have a boyfriend" when rejected by another child
30
maladaptive rationalization
young adults explains they had to drive home from a party after drinking alcohol because they had to feed the dog
31
adaptive dissociation
parent blocks out distracting noise of their children in order to focus while driving in traffic
32
maladaptive dissociation
a person forgets who they are following a sexual assault
33
denial adaptive
a person initally says, "no, that can't be true" when told they have cancer
34
maladaptive denial
a parent who is informed that their child was killed in combat tells everyone one month later that child is coming home for holidays
35
compensation adaptive
an adolescent who is physically unable to play contact sports excels in academic competitions
36
identification adaptive
child with chronic illness pretends to be a nurse to their dolls
37
maladaptive compensation
a person who is shy learns computer skills to avoid socialization
38
maladaptive identifcation
child who observes their parent be abusive toward the other parent becomes a bully at school.
39
intellectualization adaptive
a law enforcement officer blocks out the emotional aspects of a crime so they can objectively focus on investigation
40
maladaptive intellecutalization
a person who learns they have a terminal illness focuses on creating a will and financial matters rather than addressing their grief
41
conversion maladaptive
a person experiences deafness after their partner tells them they want a divorce
42
splitting maladaptive
a client tells a nurse that the nurse is the only one who cares about them, yet the following day, the client refuses to talk to the nurse
43
projection maladaptive
a married client who is attracted to another person accuses their partner of having an affair