Communications Review Flashcards
0
Q
People learn by
A
Training & experience
1
Q
Management is
A
Getting things done through people
2
Q
Training gives
A
Knowledge of the subject
Methods to accomplish
Motivation to perform
3
Q
Training is
A
Change
4
Q
To train properly, one must
A
Communicate
5
Q
Words must be
A
Practical and meaningful
6
Q
Never communicate more than
A
2 ideas at once
7
Q
People associate with their
A
Experiences
8
Q
Why people do not listen
A
Internal and external distractions
9
Q
Trainer must
A
Listen to filter out problems
10
Q
To make training meaningful, one must use
A
Visual aids and involvement
11
Q
Training + communications =
A
Improvement
12
Q
Training brings
A
Action and inaction
13
Q
Action should yield
A
Results
14
Q
Inaction means the trainer must
A
Follow up and retrain
