Company Flashcards

1
Q

Name the location of the headquarters and two other offices.

Location of the Offices

A

The headquarters are located in Cyprus, the other offices are located in Malaysia, Uruguay, UK, Seychelles and South Africa.

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2
Q

When was the company founded?

Location of the Offices

A

Exness was founded in 2008.

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3
Q

What are the types of CFDs offered in Exness?

Company Products

A

We offer Forex, Cryptocurrencies, metals, stocks, indices and energies.

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4
Q

Who is our auditor and where can we find the audit reports?

Audits

A

Our Auditor is Deloitte, and we can find the reports on the public website, we go to exness.com click on the “About” menu and then on “Financial Reports.”

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5
Q

How can clients terminate an account with us? How long will it take?

Termination of Client Agreement

A

The client must send us and e-mail with the request for termination, we would verify it’s actually them, we send them a written notice with the termination date, which is 5 business days after the notice.

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6
Q

Will they be able to use the same email to register again?

Termination of Client Agreement

A

No, they won’t.

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7
Q

Show where clients can find the different instruments and symbols tradable in Exness

Practical - Trading Instruments

A

They have to go to exness.com, to the menu Trading, and check on the right our different instruments, by clicking each one they get a detailed list of the symbols tradable in Exness.

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