Company info

Question 1

Who owns DHL?

Answer 1

Deutsche Post group

Question 2

How many parcels does DHL deliver a year?

Answer 2

1.8 Billion

Question 3

Where was DHL founded?

Answer 3

San Francisco

Question 4

When was DHL Air founded?

Answer 4

1979

Question 5

Who were the Founders of DHL?

Answer 5

Adrian Dalsey, Larry Hillblom, Robert Lynn

Question 6

Which vaccines were delivered by DHL during the pandemic?

Answer 6

Bio-ntech and Pfizer

Question 7

Who are DHL Air UK?

Answer 7

Part of DHL aviation, delivering for DHL Express

Question 8

Who are DHL an official logistics partner for?

Answer 8

Formula 1

Question 9

How many divisions is Deutsche Post DHL group comprised of, and what are their names?

Answer 9

5.

Express - Transport of urgent documents and goods, primarily as time-definite international shipments

Global Forwarding, Freight - International forwarding services for air, ocean and overland freight

Supply Chain - Tailor-made logistics services and supply chain solutions based on globally standardised modules such as ware-housing, transport and value-added services

eCommerce Solutions - Domestic last-mile parcel delivery in selected countries in Europe, US, and Asia; non-TDI cross border services to, from and within Europe

Post & Parcel Germany - Transporting, sorting and delivering documents and goods in Germany and export to the rest of the world

Question 10

Which division does DHL Air UK primarily cater for?

Answer 10

Express

Question 11

How many dedicated aircraft are utilised for the Express division?

Answer 11

More than 320

Question 12

Which division is DHL Air UK part of?

Answer 12

DHL Aviation

Question 13

What is DHL Express’ revenue share within the Deutshe Post DHL group?

Answer 13

29%

Question 14

What is DHL Express’ main product?

Answer 14

Time Definite International

Question 15

What is DHL Aviation?

Answer 15

A division of DHL Group which is comprised of Airlines owned, part-owned, or chartered by DHL Aviation. DHL Air UK is a part of this division.

Question 16

How do DHL retain their Customers?

Answer 16

Implementing strategies such as the “Insanely Customer-Centric Culture”.

This revolves around a constant evolving of processes, systems, infrastructure, network capabilities, and people through investments and implementations, so that it translates into improving a customers overall shipping journey.

Question 17

What is Strategy 2025?

Answer 17

A response to the four most important trends impacting Logistics: Globalisation, Digitilisation, E-Commerce, Sustainability

It builds on Strategy 2020, which is established on being the Employer, Provider, and Investment of choice in all activities.

Question 18

Which year was DHL Founded?

Answer 18

1969

Question 19

When DHL was founded, what was their USP?

Answer 19

The first internation Door-to-door delivery service.

Personally delivering cargo documents from San Francisco to Honolulu on regular flights, flying as passengers.

Invented International air express service - rapid transport of documents and cargo papers by plane

Question 20

When did DHL expand into the Far east, Europe, and the ME?

Answer 20

1971, 1974, and 1978 respectively

Question 21

What is DHL Air UK’s history?

Answer 21

Launched as Elan Air in 1982.

Became DHL Air in 1989

Gains its AOC to tranport Pax, Mail, and cargo with main office in EMA Cargo West

Question 22

When did Deutsch Post DHL Group issue its IPO?

Answer 22

2000

Largest IPO offering in Germany, and 3rd largest in the World

Question 23

How many people do DHL Employ?

Answer 23

380,000

Question 24

How many countries and territories does DHL serve?

Answer 24

Over 220

Question 25

What was DHL's Revenue in 2021?

Answer 25

81.7 Billion Euros

Question 26

What is the First Choice Campaign?

Answer 26

Launched in 2006, the goal of the campaign is to continually improve in order to make life easier for customers, in order to live up to "Excellence, Simply Delivered". It is geared towards improving the lives of employees and customers through engagement at work or working better for the customer. Its motto is: Everybody, every day, everywhere - A little bit better.

Question 27

Why do you think DHL has been ranked as Best Place to work for 2 years running?

Answer 27

It focuses on the growth and empowerment of their employee's. The recognition that improving your employee's lives will improve your customers lives is proven through the "First Choice" initiative, and lends itself perfectly to the delivery of the "Insanely Customer Centric Culture". Growth is cultivated from within, and delivers on the motto "Everybody, every day, everywhere - a little better"

Question 28

What is the Deutsche Post DHL Group Mission? An what are the 3 bottom lines it underpins? How is this delivered?

Answer 28

Excellence. Simply delivered. Three bottoms lines: To be the Employer, Provider, and Investment of choice Delivered through Common DNA. A set of behaviours, tools and programmes to improve and up-skill employees, processes, infrastructure, and resilience. Certified, First Choice, and Safety First are an example of such programmes

Question 29

When did Deutsche post start buying shares into DHL, and finally absorb it completely?

Answer 29

1998, and by 2002 had completely bought it out. Utilised its branding and introduced the Yellow colour to it.

Question 30

When was the DHL Hub in Leipzig opened? How many employees does it have?

Answer 30

2008, and 5700 employees

Question 31

When was Strategy 2025 introduced?

Answer 31

2019

Question 32

As part of Strategy 2025, what is the strategic Triad of Purpose, Vision, and Values?

Answer 32

Our Purpose: Connecting people, improving lives Our Vision: We are THE logistics company for the world Our Values: Respect & Results

Question 33

How many aircraft are in DHL UK's fleet?

Answer 33

18