Compliance

Question 1

Name the fitting software for Oticon, Bernafon and Starkey

Answer 1

Genie, oasis & compass

Question 2

What do patient records need to be be? (4)

Answer 2

Accurate
Complete
Detailed
Timely

Question 3

What standards do the HCPC cover for HAD’s ?

Answer 3

Proficiency
CPD
Performance, conduct and ethics

Question 4

Difference between BSA and BSHAA?

Answer 4

BSA tells us how to do things - PTA, ULL, Impression taking etc

BSHAA tells us what to do with results & deal with complaints
Ie referral guidelines
Guidance on professional practice
Guidance on record keeping

Question 5

What type of incidence would require a HAD to complete a clinical incident form?

Answer 5

Dome/wax guard left in
Abrasion/bleeding
Discomfort due to lack of care
Discomfort due to impressions
HA product contaminated
Exacerbated tinnitus post ULL