Component 3 Flashcards
(89 cards)
What is an internal cause of change?
Change that occurs in the business’s internal environment, including structural, strategic, and people changes.
Examples include changes in management systems, vision, objectives, and employee attitudes.
What is an external cause of change?
Change that occurs from the external environment, such as legislation, technology advances, or market changes.
These are factors beyond the business’s control.
Define planned change.
Change that is proactively organized by leaders in response to recognized needs.
It includes successful implementation of strategic plans.
What is unplanned change?
Change due to unexpected events leading to reactive management.
List John Storey’s four different approaches to managing change.
- Imposed Total package
- Imposed piecemeal initiatives
- Negotiated piecemeal initiatives
- Negotiated total packages
What does negotiation refer to in the context of change management?
Democratic approaches to discuss potential changes with staff.
What is the imposed approach in change management?
When Senior Management dictates changes to employees without seeking their input.
What is the total package approach to change?
A large scale change to all areas of working practice.
What are piecemeal initiatives?
Small, gradual changes made to working practices.
What is Lewin’s three-step process for planned change?
Unfreeze, Change, Freeze (or Refreeze).
Define internal risks.
Risks that arise from activities within a business, such as machine failure and strikes.
What are external risks?
Risks that occur from the external environment, such as competitor activity or natural disasters.
What are contingency plans?
Plans made to combat anticipated risks and unwanted events.
Examples include contingency funds and alternative production arrangements.
Define insurable risk.
Expected and unwanted events that can be covered by insurance.
What is an uninsurable risk?
Situations that cannot be insured due to unpredictability or potential catastrophic impact.
What are fiscal policies?
Government actions regarding taxation and spending to influence the economy.
Define monetary policies.
Control of the money supply through exchange rates and interest rates to influence the economy.
What is a direct tax?
Taxes like income tax that directly impact individuals or businesses.
What is an indirect tax?
A tax on the production and purchase of goods and services, such as VAT.
What are subsidies?
Payments made by governments to businesses to incentivize actions that benefit the economy.
What is political stability?
A stable environment free from conflict, with clear laws and favorable economic conditions.
What is a government contract?
Terms under which the government buys private sector goods or services.
Define the business/economic cycle.
A pattern of changes in the level of GDP, including Boom, Recovery, Recession, and Slump.
What does GDP stand for?
Gross Domestic Product.