Question

In order what is the Troubleshooting Methodology of CompTIA?

Accepted Answer

#1.) Gather information #2.) Identify the affected areas of the network #3.) Determine if anything has changed #4.) Establish the most probable cause #5.) Determine if escalation is necessary #6.)Create an action plan and a solution #7.) Implement and test the solution #8.) Document the solution

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CompTIA Troubleshooting Methodology Flashcards

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