Conceptului De Calitate Flashcards by A S

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Calitatea (def)

ans caract.or unui entități care ii conferă acestuia aptitudina de a satisf cerintele exprimate sau implicite

(expresia gradului de utilitate
sociala a pd)

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In orientare spre…

Pd : cal este caracteristica măsurabile

Proces : satsif cerintele spe.

Costuri : oferă anumite perf la nivel acceptabil de preț

Utilizatori : pd apt pt utilizare

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Caracteristicile calitatea

Tehnice
De dispo (fiabilitate/mentenabitate)
Psiho-senzoriale
Economice
De ordine sociale

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Factori de influența

Mat I, resurse mat/umane/financiare, aspectul, durata de vț, prețul, Brandul, concur

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Conceptului De Calitate Flashcards

(4 cards)