Conduct, rules, ethics & professional practice Flashcards
(92 cards)
1
Q
Why do you want to become a member of RICS?
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2
Q
What is the role of RICS?
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3
Q
What are the key functions of RICS?
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4
Q
What is a Royal Charter?
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5
Q
Who is the current RICS president?
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6
Q
What do you understand by the term self-regulation?
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7
Q
Can you tell me what you understand by the principles of better regulation?
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8
Q
What is a Bye-Law?
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9
Q
Give an example of a RICS Bye-Law.
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10
Q
What are the 5 professional & ethical standards?
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11
Q
Tell me about the key principle of the Rules of Conduct for Firms.
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12
Q
Tell me about a key principle of the Rules of Conduct for Members.
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13
Q
What disciplinary procedures can the RICS impose and in what circumstances? What are the 3 levels of action within these procedures?
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14
Q
What do you understand by the term professional practice?
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15
Q
What money laundering regulations or legislation are you aware of?
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16
Q
What bribery legislation are you aware of?
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17
Q
What are the penalties for accepting a bribe?
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18
Q
What are the penalties for being involved in money laundering?
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19
Q
What constitutes an offence under the bribery act?
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20
Q
What constitutes an offence under the money laundering regulations?
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21
Q
What is PII insurance?
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22
Q
Can you tell me about the RICS requirements in relation to PII?
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23
Q
What would you do if you received a notice of a PII claim from a client or their solicitor?
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24
Q
What is an annual return?
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25
Tell me what you understand about Complaints Handling Procedures.
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26
When and how can the RICS be involved in a complaint about a firm or member?
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27
Can you tell me about the CPD requirements for Members of RICS?
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28
Why is CPD important?
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29
Tell me about the RICS guidance on dealing with Conflicts of Interest.
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30
What is double dipping (dual agency)? Why is it unacceptable?
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31
How would you close down a regulated firm?
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32
How do you ensure that you comply with bribery legislation?
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33
How do you ensure you comply with money laundering regulations?
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34
How do you ensure you comply with your firms bribery and gifts policy?
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35
Tell me about an instance of where you have been offered a gift by a client.
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36
Tell me about what you would do if you felt that an instruction was outside your scope of experience or knowledge?
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37
Tell me about an instance when you have handled clients money.
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38
How would you keep clients money secure and safely held?
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39
Tell me about how you would handle a client complaint.
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40
Tell me about your understandinf of your firms process for escalating a complaint to Alternative Dispute resolution.
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41
Tell me about a conflict of interest check you have carried out.
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42
If you have identified a potential or actual conflict of interest, how could you handle this?
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43
Talk me through your role at Capco.
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44
Talk me through how you provided a high standard of service at Capco.
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45
Give me an example of when you have acted with integrity?
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46
Tell me about when you have provided a high standard of service?
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47
Tell me about how you have promoted trust in the profession?
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48
Explain how you have taken responsibility in your current role?
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49
Tell me about how you treat your clients with respect.
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50
Tell me about how you treat other surveyors with respect.
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51
Explain the keys steps you would take if you decided to set up in practice as a sole trader after qualifying.
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52
If a prospective purchaser offered you a financial incentive to accept their offer, explain how you would deal with this.
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53
What would you do if you became suspicious that a client was involved in money laundering?
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54
What would you do if you became suspicious that a client was involved in terrorist activities?
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55
If you were to set up practice on your own, tell me about the types of insurance you would need.
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56
Talk me through your understanding of the Dual Agency guidance. How would you advise a client if you were aware of this type of situation.
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57
Who are the current President and CEO of RICS?
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58
How many professional groups are there?
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59
Can your office sell a property owner by your senior director?
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60
What is Lion Heart?
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61
What is the minimum level of PII and run off cover required?
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62
How much lifelong learning do you have to do?
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63
State 6 requirements of the RICS when you set up in practice?
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64
Name 3 Practice statements and guidance notes which you use.
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65
What are the main rules for holding clients money? Who gets the interest on clients accounts?
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66
Name the levels of the RICS disciplinary procedures?
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67
Provide 3 examples of regulated purpose valuations and how are they monitored?
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68
What are the rules for dealing with a conflict of interest between 2 clients in your practice?
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69
Tell me about some professional development that you have undertaken outside of your office.
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70
What procedures do you have to undertake when taking on a new instruction in order to comply with current money laundering regulations?
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71
Can you give a friend some free pro-bono advice? What are the implications of doing so?
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72
Outline the consent of your practices complaints handling procedures.
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73
Can you cut fees in the face of competition from another practice?
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74
How would you deal with a request from your client to reduce your proposed fee for an instruction?
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75
How would you deal with a client offering you cash for the payment of a fee amount?
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76
How do you become an arbitrator?
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77
What arrangements do you have to make in respect to the management of your practice if you are a sole practicioner?
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78
Tell me about a help sheet you have used.
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79
where can you find further help and advice regarding RICS?
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80
would you accept a crate of wine from a client?
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81
What would you do if you realised you had uploaded some confidential data in an email from another surveyor which you should not have seen?
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82
Name 3 recent pieces of legislation affecting property.
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83
How can RICS regulate its members?
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84
what is a conflict? Give an example
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85
what is informed consent?
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86
What are ways of managing/implementation of information barriers?
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87
how do you check for money laundering?
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88
what do you understand ethics to mean?
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89
You can set up a practice if you pass today, can you tell me the process for doing so?
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90
What are PII cover limits?
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91
What are new excess guidelines?
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92
What are the 5 core values?
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