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Practice Assessment > Conduct, rules, ethics & professional practice > Flashcards

Conduct, rules, ethics & professional practice Flashcards

1
Q

Why do you want to become a member of RICS?

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2
Q

What is the role of RICS?

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3
Q

What are the key functions of RICS?

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4
Q

What is a Royal Charter?

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5
Q

Who is the current RICS president?

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6
Q

What do you understand by the term self-regulation?

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7
Q

Can you tell me what you understand by the principles of better regulation?

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8
Q

What is a Bye-Law?

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9
Q

Give an example of a RICS Bye-Law.

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10
Q

What are the 5 professional & ethical standards?

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11
Q

Tell me about the key principle of the Rules of Conduct for Firms.

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12
Q

Tell me about a key principle of the Rules of Conduct for Members.

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13
Q

What disciplinary procedures can the RICS impose and in what circumstances? What are the 3 levels of action within these procedures?

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14
Q

What do you understand by the term professional practice?

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15
Q

What money laundering regulations or legislation are you aware of?

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16
Q

What bribery legislation are you aware of?

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17
Q

What are the penalties for accepting a bribe?

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18
Q

What are the penalties for being involved in money laundering?

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19
Q

What constitutes an offence under the bribery act?

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20
Q

What constitutes an offence under the money laundering regulations?

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21
Q

What is PII insurance?

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22
Q

Can you tell me about the RICS requirements in relation to PII?

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23
Q

What would you do if you received a notice of a PII claim from a client or their solicitor?

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24
Q

What is an annual return?

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25
Q

Tell me what you understand about Complaints Handling Procedures.

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26
Q

When and how can the RICS be involved in a complaint about a firm or member?

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27
Q

Can you tell me about the CPD requirements for Members of RICS?

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28
Q

Why is CPD important?

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29
Q

Tell me about the RICS guidance on dealing with Conflicts of Interest.

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30
Q

What is double dipping (dual agency)? Why is it unacceptable?

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31
Q

How would you close down a regulated firm?

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32
Q

How do you ensure that you comply with bribery legislation?

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33
Q

How do you ensure you comply with money laundering regulations?

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34
Q

How do you ensure you comply with your firms bribery and gifts policy?

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35
Q

Tell me about an instance of where you have been offered a gift by a client.

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36
Q

Tell me about what you would do if you felt that an instruction was outside your scope of experience or knowledge?

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37
Q

Tell me about an instance when you have handled clients money.

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38
Q

How would you keep clients money secure and safely held?

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39
Q

Tell me about how you would handle a client complaint.

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40
Q

Tell me about your understandinf of your firms process for escalating a complaint to Alternative Dispute resolution.

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41
Q

Tell me about a conflict of interest check you have carried out.

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42
Q

If you have identified a potential or actual conflict of interest, how could you handle this?

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43
Q

Talk me through your role at Capco.

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44
Q

Talk me through how you provided a high standard of service at Capco.

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45
Q

Give me an example of when you have acted with integrity?

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46
Q

Tell me about when you have provided a high standard of service?

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47
Q

Tell me about how you have promoted trust in the profession?

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48
Q

Explain how you have taken responsibility in your current role?

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49
Q

Tell me about how you treat your clients with respect.

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50
Q

Tell me about how you treat other surveyors with respect.

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51
Q

Explain the keys steps you would take if you decided to set up in practice as a sole trader after qualifying.

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52
Q

If a prospective purchaser offered you a financial incentive to accept their offer, explain how you would deal with this.

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53
Q

What would you do if you became suspicious that a client was involved in money laundering?

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54
Q

What would you do if you became suspicious that a client was involved in terrorist activities?

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55
Q

If you were to set up practice on your own, tell me about the types of insurance you would need.

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56
Q

Talk me through your understanding of the Dual Agency guidance. How would you advise a client if you were aware of this type of situation.

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57
Q

Who are the current President and CEO of RICS?

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58
Q

How many professional groups are there?

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59
Q

Can your office sell a property owner by your senior director?

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60
Q

What is Lion Heart?

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61
Q

What is the minimum level of PII and run off cover required?

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62
Q

How much lifelong learning do you have to do?

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63
Q

State 6 requirements of the RICS when you set up in practice?

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64
Q

Name 3 Practice statements and guidance notes which you use.

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65
Q

What are the main rules for holding clients money? Who gets the interest on clients accounts?

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66
Q

Name the levels of the RICS disciplinary procedures?

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67
Q

Provide 3 examples of regulated purpose valuations and how are they monitored?

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68
Q

What are the rules for dealing with a conflict of interest between 2 clients in your practice?

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69
Q

Tell me about some professional development that you have undertaken outside of your office.

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70
Q

What procedures do you have to undertake when taking on a new instruction in order to comply with current money laundering regulations?

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71
Q

Can you give a friend some free pro-bono advice? What are the implications of doing so?

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72
Q

Outline the consent of your practices complaints handling procedures.

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73
Q

Can you cut fees in the face of competition from another practice?

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74
Q

How would you deal with a request from your client to reduce your proposed fee for an instruction?

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75
Q

How would you deal with a client offering you cash for the payment of a fee amount?

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76
Q

How do you become an arbitrator?

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77
Q

What arrangements do you have to make in respect to the management of your practice if you are a sole practicioner?

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78
Q

Tell me about a help sheet you have used.

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79
Q

where can you find further help and advice regarding RICS?

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80
Q

would you accept a crate of wine from a client?

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81
Q

What would you do if you realised you had uploaded some confidential data in an email from another surveyor which you should not have seen?

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82
Q

Name 3 recent pieces of legislation affecting property.

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83
Q

How can RICS regulate its members?

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84
Q

what is a conflict? Give an example

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85
Q

what is informed consent?

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86
Q

What are ways of managing/implementation of information barriers?

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87
Q

how do you check for money laundering?

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88
Q

what do you understand ethics to mean?

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89
Q

You can set up a practice if you pass today, can you tell me the process for doing so?

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90
Q

What are PII cover limits?

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91
Q

What are new excess guidelines?

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92
Q

What are the 5 core values?

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Practice Assessment (5 decks)

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