Conflict avoidance and dispute resolution Flashcards

1
Q

What is conflict avoidance and can you give some examples of conflict avoidance procedures.

A

Proactive conflict avoidance is useful in creating good client relations, avoiding dispute resolution procedures (can be expensive and time consuming), demonstrating professionalism.

  • Good writing of legal documentation
  • Negotiating contractual obligations
  • Clear communication between all parties
  • Keeping good records
  • proactive conflict avoidance procedures in place
  • Managing expectations of both parties
  • Risk management plan - realising where issues may arise and creating a plan to deal with them ahead of time.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is the main form of dispute you have dealt with in local taxation ?

Can you give some examples ?

A

Issues can be found in - Reg 4 -of the - Nondomestic rating alterations (2009).

  • Tone of the list
  • MCC
  • P&M issues
  • Incorrect effective or material dates
  • Split’s /Mergers
  • Allowances
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is ADR ?

A

Alternative dispute resolutions

Alternative methods of disputing conflict without litigation,

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the advantages of ADR ?

A
Less time consuming 
Less expensive 
Greater room for negotiation
confidential 
Can be dealt with by specialist
Less formal
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Can you name some forms of ADR ?

A
  • Mediation
  • Expert determination
  • Adjudication
  • Arbitration
  • Negotiation
  • Conciliation
  • PACT
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is a Calderbank offer ?

A

Calderbank v Calderbank [1975] is a offer made on a without prejudice basis. However, if the courts ruling establishes a figure less than the offer made, then the opposition has to pay more of the legal fees of the party that made the offer. Because of the legal fees that could have been saved if they had taken the offer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is mediation ?

A

Done by an independent third party who generally has specialist training in the field. So could be a surveyor.

They provide an impartial opinion on the matter and suggested resolutions however their opinion is not binding.

  • Done on a without prejudice basis (non-binding decision until signed by both parties).
  • there are different styles which may suit different needs
  • Evaluative- generally quick and to the point
  • Transformative - more time is taken and parties really understand each other perspective
  • Facilitative is a mixture of both of them.-
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is adjudication ?

A

This is a quick process used to quickly resolve property disputes. Its dose carries a binding decision until dispute determined by litigation or arbitration.

Seen as simplified arbitration process and is a quick process.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is arbitration ?

A

Longer procedure that is governed by the Arbitration Act 1996.

  1. All evidence must be submitted formally by the parties.
  2. The decision reached is legally binding
  3. The arbitrator cannot be sued and is protected under Arbitration Act 1996.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Independent expert determination

A

A independent expert will decide the out come of the case.

1) Evidence can be submitted but the expert can
also gather their own evidence .
2) Decision is binding
3) IE can be sued for negligence ( jones v Kaney (2011)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is PACT

A

Professional arbitration on court terms is a RICS developed mediation method for lease terms.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the main legislation in resolving disputes for local taxation ?

A

The Non-Domestic Rating (Alteration of Lists and Appeals) (England) (Amendment) Regulations 2017

Introduced the CCA process.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is a expert witness ?

What dose a expert witness do ?

A

Part of the litigation process. A Expert witness provides impartial advice for the courts to consider.

a. Expert witness has an overriding duty to the court
b. They must only act as an expert witness if they are experience and expertise to do so
c. They must make a statement of truth that they will act impartially and objectively
d. They can not cherry pick evidence to suit their case
f. They should make it clear if an issue falls outside their area of expertise & if they believe there is insufficient evidence to conclude a case.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is a Advocate ? ( May need reviewing around August for any updates) before sitting.

A
  • A surveyor acting for a client as an advocate, represents their client at a judicial hearing/tribunal
  • They have a duty solely to the instructing client
  • They must act in a way to maintain the integrity of the judicial process
  • They must be competent to act in this advocacy role
  • RICS Practice Statement and Guidance Note for Surveyors acting as advocates, 2017
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is meant by dual roles ?

A

The possible roles and duties of a surveyor as an expert witness and/or an advocate, to include an awareness of the existence and scope of applicability of RICS Professional Statements, Practice Statements and Guidance Notes for expert witnesses and
advocates.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What additional services dose RICS offer ?

A

RICS can assist in the appointment of

  • Adjudication services
  • Rent review services
  • Online meditation
  • Arbitration services
  • Expert witness referral scheme
  • Ground rent assessments
  • Neighbouring disputes
  • PACT
  • Service charge dispute
17
Q

The RICS Global Professional Statement on Conflict of Interest and any appropriate national RICS guidance.

( may need updating so check closer to sitting)

A

The RICS Global Professional Statement on Conflict of Interest and any appropriate national RICS guidance. You should always consider whether
your proposed course of action might:

  • Reasonably be perceived to imply a lack of integrity.
  • Cause embarrassment to your profession
  • Mean that you are unable to advise and represent each client objectively and independently * Will need to update closer to the time.
18
Q

What is the court system structure in the UK?

A
  • Lower Tribunals
  • Upper Tribunals
  • Court of Appeal
  • Supreme Court
19
Q

What is ‘hot tubbing’?

A

Where expert witnesses are sworn in to cases alongside each other and are give the chance to ask each other questions

20
Q

What techniques are available to resolve disputes?

A

Negotiation – problem solving efforts of the parties themselves.

Mediation or conciliation – 3rd party intervention makes a non-binding decision.

An adjudicative process – final outcome determined by a 3rd party who’s decision is binding.

21
Q

What is Conciliation?

A
  • Independent party to aid an agreement.
  • Conciliator has no authority to seek evidence or call witnesses.
  • Conciliators do not make decisions.
  • A conciliator will normally be there to encourage the two sides to come to an agreement between themselves, whereas a mediator will often suggest their own solution.
22
Q

Difference between arbitration and litigation ?

A

Arbitration: procedures governed by Arbitration Act 1996

Parties have a wide degree of discretion as to way proceedings conducted.

Procedure similar to litigation with formal submission by parties, expert evidence, hearings and decision by arbitrator.

All other advantages associated with ADR over litigation.

23
Q

What can company’s sign up for in regards to conflict avoidance ?

A

The conflict avoidance pledge.

24
Q

What is conciliation

A

Conciliation is similar to mediation but where the third party is interventional and provides solutions to the parties to resolve the dispute.

25
Q

What is a expert witness ?

A

TRICK question - Expert witness is to do with tribunal and its important you do not confuse the two.

26
Q

What is a ombudsman ?

A

A person or party assigned to dead with complaints usually against public agency

27
Q

What is a conflict of interest ?

A

a situation in which the concerns or aims of two different parties are incompatible.

28
Q

what is the The conflict avoidance pledge.

A

Created by the RICS as a way to encourage companies to adopt ADR and avoidance procedures.

29
Q

Can you name RICS guidance relating to dispute resolution

A

1) Surveyors acting as expert witnesses, 4th edition
2) Independent Expert Determination, 1st edition
3) Surveying Acting as Advocates, 2nd edition professional statement, 3rd edition
4) Conflicts of Interest for Members Acting as Dispute Resolvers, 2nd edition

30
Q

Why are conditional fee’s not allowed at VT

A

Incentive fees are not allowed Gardiner & Theobald v Jackson 2018

  • Expert witness is meant to be impartial and have an overriding duty to the court this can not be achieved if conditional fee is in place.