Conflict Management Flashcards

1
Q

What is the 5 step appeal

A

Simple ask
Reasoned ask
Personal ask
Final appeal
Action

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2
Q

What is CARES

A

Contain situation
Approach from a visible angle
Reduce distractions
Explain your movements
Slow down so they can follow

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3
Q

What is the drama triangle

A

Rescuer Persecutor
(Let me help you). (It’s all your fault)

                           Victim 
                       (Poor me)
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4
Q

What is betaris box

A

You beliefs —> your values —> your behaviour —> their values —> the values —> their behaviour

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5
Q

What are the levels of resistance

A

Compliance
Verbal resistance & gestures
Passive resistance
Active resistance
Aggressive resistance
Serious or aggravated resistance

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6
Q

What are the 4 areas of impact factors

A

Subject/person
Officer
Object
Place/location

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7
Q

What are warning signs and danger signs

A

Warning sign- indicate anger and exerting presence

Danger sign- natural reactions to physical contact

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8
Q

What is positional asphyxia

A

When the restraints restrict movements in the body of the restrained and causing asphyxiation

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9
Q

What is ABD

A

Acute Behavioural Disorder
High mental state, high temperature, sweating, rapid breathing, strength
Can cause death

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10
Q

What legislation covers use of force

A

Common law
Sec 3 criminal law act
Section 117 PACE
sec 76 criminal justice and immigration act ( self defence)
Article 2 human rights

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11
Q

What does common law cover in use of force?

A

A person may use reasonable force if they have an honest held belief that violence is about to occur to themselves, another or property or a breach of the peace.

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12
Q

What does sec 3 criminal law act 1967 cover for use of force

A

A person may use force as is reasonable in prevention of crime, affecting or assisting in the lawful arrest of suspects or persons unlawfully at large

-any person
-citizens arrest

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13
Q

What does 117 PACE cover in use of force?

A

Gives offices power to use force in the exercising of any PACE power

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14
Q

What does Sec 76 criminal justice and immigration act cover in use of force?

A

Provides clarity on what is reasonable force when someone says self defence

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15
Q

What does article 2 of European human rights cover for use of force?

A

Right to life

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