Consumer

Question 1

What is a consumer?

Answer 1

A consumer is a person who buys goods or services for their own use.

Question 2

Sale of Goods and Supply of Services Act 1980

Answer 2

This law helps to protect consumers by providing them with a number of rights when they buy goods from a shop.

Question 3

Goods must be:

Answer 3

Of merchantable quality
Fit for the purpose intended
As described
As per sample

Question 4

Services must be:

Answer 4

1.Someone who is experienced
2.Carried out using goods or materials of merchantable quality.
3.Provided using the necessary care and attention.

Question 5

Redress

Answer 5

Repair
Replace
Refund

Question 6

What does the phrase ‘Caveat emptor ‘ mean?

Answer 6

Let the buyer beware.

Question 7

The wise consumer should ask themselves …

Answer 7

Do I really need it and can I afford it?
Is it false economy or an impulse buy?
Can I buy this product more cheaply elsewhere?

Question 8

Consumer responsibilities

Answer 8

To avoid impulse buying and false economies
To shop around for the best value for money
To know their legal rights
To keep receipts as proof of purchase

Question 9

Legal rights of consumers

Answer 9

Consumer Protestion Act 2007
Consumer Rights Act 2022

Question 10

What does CAI stand for ?

Answer 10

Consumer associations of Ireland

Question 11

What does CCPC stand for ?

Answer 11

Competition and Consumer Protection Commission