Consumption Rights Social Flashcards
(25 cards)
What are the 4 primary principles in the Consumer Bill of Rights?
Right to safety, Right to be informed, right to choose, and right to be heard.
A non-profit organization to protect the consumer rights
Consumer International
an expanded version of the Consumer Bill of Rights with four other principles
UNGCP
What does UNGCP stand for?
United Nations Guidelines on Concept Production/ UN Guidelines for Concept Production
Consumers must have access to basic goods and basic services
The right to satisfaction of Basic Needs
Consumers have the right to be protected against products and services that are deemed harmful or hazardous to health and life. (Ingredients list should be provided)
The right to safety
Consumers have the right to know the correct and full information about a product.
The right to be informed
Consumers have the right to choose a selection of products that have passed quality assurance and are offered at competitive prices. (No monopoly)
The right to choose
People have the right to voice out their opinion
The right to be heard
The right for fair settlement cases born out of product or service representation.
The right to redress
Consumers have the right to consume basic knowledge and skills to make better decisions.
The right to consumer education
Consumers have the right to live and work in a safe and healthy environment.
The right to a healthy environment.
Consumers International and UNGCP are under?
International Consumer rights
Known as the consumer act of the Philippines.
RA 7394
5 objectives of the Consumer Act
- Protection against hazards to health and safety
- Protection against deceptive, unfair, and unconscionable sales acts and practices
- Provision of information and education to facilitate sound choice and proper exercise of rights by the consumer
- Provision of adequate rights and means of redress
- Involvement of Consumer representatives in the formulation of social and economic policies
The 5 objectives of the Consumer Act are under…
Domestic Consumer Rights
Are the domestic rights aligned with the international guidelines as outlined in the UNGCP?
Yes! Meaning, whatever policies our country makes it is all aligned with the UNGCP
The main 3 bureaus are
Bureau of Philippine Standards (BPS)
Consumer Protection and Advocacy Bureau (CPAB)
Fair Trade Enforcement Bureau (FTEB)
Responsible for Police formation and oversight, mainly functions a police-making body
Consumer Protection and Advocacy Bureau (CPAB)
Responsible for status-related development and implementation.
Bureau of Philippines Standards (BPS)
Responsible for overall enforcement of trade and consumer protection laws.
Fair Trade Enforcement Bureau (FTEB)
What is Wise consumption?
means being more discerning when buying goods and availing of resources.
What things do you need to do to have wise consumption?
Conduct Research
Read the fine print
Check Quality
Know the return and exchange policy
claim receipts
ensure secure payment networks
reduce, reuse, and recycle
Why is it illegal in the Philippines for stores to put “no return, no exchange” on either receipts or anywhere in their establishments?
This is a prohibition under RA 7394.
