Convert a customer complaint into a sale Flashcards by Ramon Gutierrez

Q

placate

A

aplacar

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Q

canned message

A

mensaje enlatado

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Q

towards

A

hacia, para

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Q

being up-to-speed

A

estar al día

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Q

quieres

A

consultas

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Q

rather than

A

en vez de, más bien que, antes que

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Q

to be taken for granted

A

dar por sentado

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Q

follow up with

A

dar seguimiento

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Q

upsell

A

vender más

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Q

going above and beyond

A

yendo más allá

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Q

shy away

A

alejarse tímidamente

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Q

aim

A

apuntar

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Q

Whereas

A

mientras

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Q

below par, subpar

A

deficiente

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Q

trigger

A

desencadenar

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Q

it might seem like a bit of a tall order

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A

esto podría parecer una tarea dificil.

Q

enhaze

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A

mejorar

Q

relies on

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A

se basa en

Q

backbone

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A

columna vertebral

Q

foster

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A

alentar, promover