Who is on the ethics committee?
Carley Wilkes Imran Mateen John Rice James Goodall Stuart Kahill Steve Wrenn Brian Swallow
GDPR - who do you report it to and what is the fine level?
Report to Imran
4% of annual revenue
What are the four core areas? What are their chances pals and BHAGs?
Employee development: 75%, 85%
Customer service: 90%, 100%
Growth(on rent): 15%, 25%
Profit: £100, £200
What is growth?
.
How do you calculate growth?
(MTD FLEET X OPTIMISATION)
MINUS
(PYM FLEET X PREV OPTIMISATION)
ANS DIVIDED BY PY ON RENT
How do you improve growth?
.
What is every penny counts?
Driving revenue AND reducing costs EQUALS more profit
What’s the debt plan?
.
What’s the fuel plan?
.
What are the founding values?
Our brand is the most important thing that we own
Personal honesty and integrity are the foundation of our success
Customer service is out way of life
Great things happen when we listen to our customers and to each other
Enterprise is a fun and friendly place to work where teamwork rules
We work hard and reward hard work
We strengthen communities one neighbourhood at a time
Our doors are always open
What’s our mission statement?
To be the best transportation service provider in the world
To exceed customers expectations for service, quality and value
To provide our employees with a great place to work
To serve our communities as a committed corporate citizen
