Counseling Flashcards

(33 cards)

0
Q

What are the characteristics of effective counseling?

A

Purpose, flexibility, respect, communication and support

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1
Q

Explain the advantages and disadvantages of non-directive counseling.

A

Advantages- encourages maturity, encourages open communication, develops personal responsibility

Disadvantages- more time consuming, requires greatest counselor skill

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2
Q

What are three approaches to counseling?

A

Directive, non-directive and combined

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3
Q

What FM covers counseling?

A

FM 6-22 appendix B

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4
Q

What are some techniques leaders may use during the directive approach to counseling?

A

Corrective training and commanding

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5
Q

Explain the advantages and disadvantages of directive counseling.

A

Advantages- quickest method, good for people who need clear concise direction, allows counselors to actively use their experience

Disadvantages- treats symptoms, discourages subordinates from talking freely, solution is counselors - not subordinates

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6
Q

Explain the advantages and disadvantages of non-directive counseling.

A

Advantages- encourages maturity, encourages open communication, develops personal responsibility

Disadvantages- more time consuming, requires greatest counselor skill

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7
Q

What are the characteristics of effective counseling?

A

Purpose, flexibility, respect, communication and support

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8
Q

What are three approaches to counseling?

A

Directive, non-directive and combined

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9
Q

What FM covers counseling?

A

FM 6-22 appendix B

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10
Q

What are some techniques leaders may use during the directive approach to counseling?

A

Corrective training and commanding

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11
Q

Explain the advantages and disadvantages of directive counseling.

A

Advantages- quickest method, good for people who need clear concise direction, allows counselors to actively use their experience

Disadvantages- treats symptoms, discourages subordinates from talking freely, solution is counselors - not subordinates

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12
Q

Explain the advantages and disadvantages of combined counseling.

A

Advantages- moderately quick, encourages maturity, encourages open communication, allows counselors to actively use their experience

Disadvantages- may take too much time for some situations

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13
Q

What are the three major categories of developmental counseling?

A

Event counseling, performance counseling, professional growth counseling

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14
Q

What are three examples of event counselings?

A

Substandard performance counseling, reception counseling and promotion counseling

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15
Q

What are three areas you would cover in a reception counseling?

A

Organizational standards, off limits areas, security and safety issues

16
Q

What are the four stages of the counseling process?

A

Identify the need for counseling, prepare for counseling, conduct counseling and follow up

17
Q

What steps are required to prepare for counseling?

A

Select a suitable place, schedule the time, notify the subordinate in advance, organize information, outline counseling session components, plan your counseling strategy and establish the right atmosphere

18
Q

A counseling session consists of what four basic components?

A

Opening the session, discussing the issues, developing the plan of action and recording and closing the session

19
Q

What is counseling?

A

The process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.

20
Q

What are some counseling techniques leaders may explore during the non-directive or combined counseling approaches?

A

Suggesting alternatives, recommending, persuading and advising

21
Q

What are the four human needs?

A

Physical, social, security and religious

22
Q

What is tact?

A

A keen sense of what to do or say in order to maintain good relations with others and to avoid offense

23
Q

What is the objective of counseling?

A

For one person to help another

24
What are the seven steps to problem solving?
Identify the problem, gather information, develop criteria, generate solutions, analyze solutions, compare solutions and make and implement the decision
25
What is communication?
The flow or exchange of information and ideas from one person to another
26
Does faulty communication cause most problems?
Yes
27
What three counseling skills should leaders seek to improve?
Active listening, responding and questioning
28
To ensure understanding receivers should send what back to the transmitter?
Feedback
29
What are the qualities of an effective counselor?
Respect for subordinates, self awareness, cultural awareness, empathy, credibility
30
What are the three important parts of communication?
Message, content and context
31
Name some conditions that make for good discipline
High performance standards, loyalty to superiors and subordinates, competitive activities, tough training and an open channel of communication
32
What course of action should a supervisor take when a subordinate has been performing below their usual standards?
Counsel about substandard performance, attempt to define the problem with the soldier, afford opportunity and time to solve the problem, make a written statement of counseling