CPC Midterms 1 Flashcards
(36 cards)
came from the Latin word “ comunicare ”, meaning, to share or to make common is the exchange of ideas from one person to another.
Communication
an exchange of facts, ideas, opinions, or emotions by two or more persons – Newman and Summer
Communication
The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
Communication
Components of Communication
Have an objective
Consider your audience
Be Clear
Check for understanding
Is the type of communication we use when we talk to or communicate with ourselves.
Intrapersonal Communication
Is the type of communication we do when we talk with another person or a group of people.
It involves both verbal and non-verbal communication channels
Interpersonal Communication
occurs when two people communicate face to face.
Dyadic Communication
occurs when three or more individuals, connected with mutual objectives, purpose, or identity, are communicating.
Small Group Communication
is the type of communication that occurs when a person delivers a speech in a public setting.
Public Communication
Three reasons why a speaker would deliver a speech in public:
✓ To entertain
✓ To inform
✓ To persuade
also called the “one is to many” type of communication. It uses the media as its medium to communicate to mass audience.
Mass Communication
includes oral (spoken) and written communication.
Verbal Communication
Types of Verbal Communication
Emotive
Evasive
Jargon
Argot
Abstract
Overly Abstract
- refers to a wide array of behaviors by which we communicate messages without the use of the voice. – McDermott (2008).
Non-verbal Communication
Five non-verbal behaviors/ elements
Vocalics
Proxemics
Chronemics
Artifacts
Movement
Principles of Communication
- Completeness
- Conciseness
- Consideration
- Concreteness
- Clarity
- Correctness
- Courtesy
Defined philosophically, would mean the right behavior that a person demonstrates in a given situation
Ethics
Refers to how a person’s values influence the conduct of his interaction with another person or a group of people. Maintaining patience in weighing speaking and listening duri ng an interaction; Evaluating how much criticism or praise to give a person; and applying appropriate emotional appeal are important things to consider.
Communication Ethics
10 Basics of Ethical Communication
- Seek to “elicit the best” in communications and interactions with other group members.
- Listen when others speak.
- Speak non - judgmentally.
- Speak from your own experience and perspective, expressing your own thoughts, needs, and feelings.
- Seek to understand others (rather than to be “right” or “more ethical than thou”).
- Avoid speaking for others.
- Manage your own personal boundaries: share only what you are comfortable sharing.
- Respect the personal boundaries of others.
- Avoid interrupting and side conversations.
- Make sure that everyone has time to speak, that all members have relatively equal “air time” if they want it.
Key Principles of Ethical Communication
- Honesty
- Openness to Others Views
- Commitment
- Consensus Building
the process of one-way communication, whereby a sender transmits a message and a receiver absorbs it.
Linear Communication
Components of Linear Communication
Sender
Encoding
Decoding
Message
Channel
Receiver
Noise
describes communication as a process in which participants alternate positions as sender and receiver and generate meaning by sending messages and receiving feedback within physical and psychological contexts
Interactional Communication
Components of Interactive Model
Encoder-Source-Decoder
Message
Feedback
Field of Experience
