CROSS CULTURE LEWIS Flashcards

1
Q

Linear active, Multi-active, Reactive

A

task-oriented, highly organised, planners
people-oriented, loquacious, interrelators
respect-oriented listeners, introvert

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2
Q

Culture (hofstede)

A

Collective programming of the mind, that distinguishes the members of one category of people from another

Due to globalization we get easily in contact with foreign people. It is important to know about cultures. To reduce misunderstandings and create better relationships

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3
Q

Layers of culture

A

National, regional, educational, professional, gender, class, religious, generations, ethnic, corporate, personal

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4
Q

Categorizing is important because it helps:

A
  • Predict a culture’s behavior
  • Clarify why people do what they do
  • Avoid giving offence
  • Search for some kind of unity
  • Standardize policies
  • Perceive neatness
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5
Q

Linear active to multi-active

A

Interaction difficult

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6
Q

Multi-active to Reactive

A

Interaction time-consuming

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7
Q

Reactive to Linear-active

A

Interaction satisfactory

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8
Q

Similarities

A

Not much between linear and multi, more between reactive and linear & reactive and multi

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9
Q

Stick to planned agenda, result oriented

A

Linear-active

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10
Q

Gain status through achievement

A

Linear-active

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11
Q

Secure deals by promising

A

Linear-active

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12
Q

Rarely borrow or give

A

Linear-active

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13
Q

USA

A

Linear-active

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14
Q

UK

A

Linear-active

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15
Q

Germany

A

Linear-active

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16
Q

Swiss

A

Linear-active

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17
Q

Sweden

A

Linear-active

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18
Q

Latvia

A

Linear-active

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19
Q

Finland

A

Linear-active

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20
Q

Estonia

A

Linear-active

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21
Q

Norway

A

Linear-active

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22
Q

Netherlands

A

Linear-active

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23
Q

Austria

A

Linear-active

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24
Q

Slovenia

A

Linear-active

25
Q

Denmark

A

Linear-active

26
Q

Ireland

A

Linear-active

27
Q

Australia

A

Linear-active

28
Q

Interact with Linear-active (name 5):

A
  • Do one thing at a time
  • Be polite but direct
  • Stick to facts
  • Stay results-oriented
  • Be punctual
  • Talk and listen in equal proportions
  • Interrupt only rarely
  • Follow rules regulations and laws
29
Q

Dialogue oriented

A

Multi-active

30
Q

Love to talk, show emotions, value relationships

A

Multi-active

30
Q

Love to talk, show emotions, value relationships

A

Multi-active

31
Q

Love to talk, show emotions, value relationships

A

Multi-active

31
Q

Love to talk, show emotions, value relationships

A

Multi-active

31
Q

Love to talk, show emotions, value relationships

A

Multi-active

31
Q

Love to talk, show emotions, value relationships

A

Multi-active

31
Q

Love to talk, show emotions, value relationships

A

Multi-active

32
Q

Creativity, how people communicate and relate

A

Multi-active

33
Q

Flexible schedule, ignore rules

A

Multi-active

34
Q

Rather win than compromise

A

Multi-active

35
Q

Gain status by having charismatic personalities and connections

A

Multi-active

36
Q

France

A

Multi-active

37
Q

Italy

A

Multi-active

38
Q

Spain

A

Multi-active

39
Q

Polite listeners

A

Reactive

40
Q

Slower-paced dialogue to have time to reflect

A

Reactive

41
Q

Never confront, never lose face

A

Reactive

42
Q

Live in harmony, respectful, give ritually

A

Reactive

43
Q

Rarely borrow

A

Reactive

44
Q

Work and free time/life are vervlochten

A

Reactive

45
Q

Gains status through birthright and education

A

Reactive

46
Q

Long-term profit and increased market share are important

A

Reactive

47
Q

Having a good relationship with client is more important than drawing up a contract

A

Reactive

48
Q

Limited body language, suble/non-verbal communication

A

Reactive

49
Q

China

A

Reactive

50
Q

Koreans

A

Reactive

51
Q

Vietnamese

A

Reactive

52
Q

Japan

A

Reactive

53
Q

Interact with multi-active (name 5):

A
  • Let them talk at length
  • Reply fully
  • Be prepared to do several things at once
  • Be prepared for several people talking at once
  • People and feelings are more important than facts
  • Interrupt when you like
  • Speech is for opinions
  • Spoken word is important
  • Contracts may often be renegotiated
  • Accept unpunctuality
54
Q

Interact with reactive people (name 5):

A
  • Good listening is important
  • Do not interrupt
  • Do not confront
  • Do not disagree openly
  • Statements are promises
  • Share as much as you can
  • Utilize networks
  • Talk slowly
  • Be punctual
  • Long term profit is preferable