CSR ALORICA

Question 1

Tell me about yourself?

Answer 1

.

Question 2

What is customer service to you? or what comes into your mind when you hear customer service?

Question 3

Why are you apply in BPO?

Question 4

Why are you apply in Alorica?

Question 5

Why should we hire you?

Question 6

Where do you see yourself in 3 to 5 years from now?

Question 7

What are your strengths and weakness?

Question 8

What are your weaknesses and how can you improve it? -

Question 9

Reason why you want to apply in alorica even though you are currently studying as a nursing student?

Question 10

Do you believe in white lies? Why?

Question 11

If you will be given a chance to change anything what would it be?

Question 12

if you will be given a chance to be a Woman or Man for a day, what would you do and why?

Question 13

If there would be a zombie apocalypse, what weapon will you pick and why?

Question 14

If you will be given a chance to be an animal, why wouldn’t you choose to be a monkey?

Question 15

If you will be stuck on an island, what are the 3 things you will bring with you and why?

Question 16

If you will be a president for a day, what policy will you implement?

Question 17

How Facebook/Social media impacts life?

Question 18

What is the most important thing on Earth?

Question 19

What is your favorite food and tell me how to cook it

Question 20

Tell me how did get your way here.

Question 21

what is passion?

Question 22

what is the mission of alorica?

Question 23

what is the difference between success and failure?

Question 24

can you describe a time wherein you improved your relationship with a problematic person?

Question 25

when is it okay not to be okay?

Question 26

what’s your expected salary?

Question 27

what is your ideal manager?

Question 28

Biggest challenge in my life?

Question 29

What are your short term goal?

Question 30

How do you know about our company?

Question 31

How do you see your future self?

Question 32

What is it that interests you most about this job?

Question 33

How do you deal with stress?

Question 34

What keeps you motivated to do your best work?

Question 35

Job offer dealbreaker? If a company offer you a job offer at the same time. What factors will affect your decision?

Question 36

Which will you choose forgetting about yourself or forgetting about other people?

Question 37

Would you prefer to tell white lies in order to not offend someone?

Question 38

How would you handle a situation where you don’t know the answer to a customer’s question?

Question 39

Can you describe your approach to problem-solving and troubleshooting customer issues?

Question 40

How do you handle confidential customer information and ensure data privacy?

Question 41

What strategies do you use to ensure effective communication with customers over the phone or through written channels?

Question 42

How do you handle high-pressure situations and meet strict deadlines?

Question 43

How do you prioritize and manage multiple customer inquiries simultaneously?

Question 44

How would you handle a difficult or irate customer?