CSR corporate social responsibility Flashcards

(8 cards)

1
Q

What is CSR Corporate social responsibility

A

businesses commitment to going above and beyond its legal obligations to promote employee wellbeing, community welfare and environmental preservation

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2
Q

what is not the aim of CSR

A

doesn’t aim to maximise profit but to improve or limit damage to society and environment

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3
Q

what does a business with CSR look like

A

attract new customers since customers care about the businesses effect on environment

can improve staff morale leading to productive workplace

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4
Q

what does a business without CSR look like

A

run risk of customers boycotting them

employees arent satisfied and may leave the business

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5
Q

is CSR easily doable

A

can be expensive

can be time consuming

does not gaurentee good reputation for business

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6
Q

how to be socially responsible: environmental issues

A

managing businesses energy use

using recycling waste reduction measures

using natural resources that have been sourced sustainably to make goods and deliver services

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7
Q

how to be socially responsible: customer issues

A

conducting surveys

offering unexpected benefits like birthday rewards

get involved with local community initiatives

offer 24/7 customer service technology

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8
Q

how to be socially responsible staffing issues

A

offer comprehensive health insurance and wellness programmes

pay for training

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