CUEGIS

Question 1

Culture on strategy

Answer 1

Adaptive culture (national rising awarness about social issues) –> CSR
- local communities
-shareholders

Tough-guy macho - fast service - install machinery
- custoemrs
- employees (training and undergo change)

Second hand phones (local culture) - BCG - Dog - divesting strategy
- shareholders
- customers

Risk-averse culture - not take risks - not exanding outside HP and punjab - new markets
- CEO
- government (less tax)

Question 2

Culture on change

Answer 2

Adaptive culture (national rising awarness about social issues) –> CSR
- local communities
-shareholders

Tough-guy macho - fast service - install machinery
- custoemrs
- employees (training and undergo change)

Second hand phones (local culture) - BCG - Dog - divesting strategy
- shareholders
- customers

Goffee and jones - high sociability and high solidarity - communal ulture - change organisational structure from tall to flat (less hierarchy)
- employees
- managers (span of control)

Question 3

Culture on ethics

Answer 3

national culture - CSR - boxes
- local community
- CEO
Power culture (handy)- unequal distribution of power - disparity in workload (lower in hierarchy work overtime and more hours)
- employees (Adams equity)
- directors and CEO - less hours and standard of living

Lean production (JIT) - swaach bharat abhiyaan - only order parts when needed - lower waste
- local community
- customers

inclusive culture - women in workforce
- local community
- shareholders (long maternity leaves)

Question 4

Culture on innovation

Answer 4

Hofestede - low uncertainty avoidance - innovative methods to grow (from competitors) - franchising
- CEO
- government (high market share - fast growth)

Work-hard, play-hard - fast service - quick repair - innovative new tech
- customers
- employees

social media usage - promotion methods - social media page
- shareholders
- local community (promoting use of social media)

Adaptive culture (kotter and heskett) - customers were unhappy - made customer service hotline - technology
- customers
- shareholders (employ more)

Question 5

Globalisation on culture

Answer 5

more toursits - recrutiment - diversify - competitive edge
- local community
- shareholders (costs)

inflation (global economy) - led to cost cuttings (adaptive culture) - JIT
- shareholders
- suppliers (lower order quantity)

given access to better suppliers abroad - better quality - total quality culture (reduce waste)
- customers
- CEO/manager - globalised supply chain harder to manage

rising concern on social issues worldwide - demanding customer expectations to do CSR - changed national culture
- local community
- CEO