Culture Assessment Flashcards

1
Q

Who founded Bonefish Grill?

A

Tim Curci and Chris Parker

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2
Q

Where was the first Bonefish Grill opened2 In what year?

A

On January 17, 2000 in St. Peterburg, Florida, the first Bonefish Grill was born.

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3
Q

What kind of food is Bonefish Grill known for? Be specific.

A

The finest fish as well as unique offerings of grilled fish

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4
Q

Where did “Lily’s Chicken” and “Kate’s Toppings get their names

A

The Lily’s topping (Lily’s Chicken) and Kate’s-Topping (often run as Specials) and were named after Tim Curci’s three daughters.

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5
Q

What is the Boneflsh Way belief?

A

if we take care of Our-People, Bonefish will take clare of itself. This belief is the source of our actions, what we stand for, and how achieve success – growth in sales and profit.

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6
Q

The dining experience in our restaurants is considered:

A

polished casual setting

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7
Q

There are seven Bonefish principles for how we take care of Our People. What are they? Write one example of each,

A

“HOSPITALITY Is being warmly welcoming. Inclusive, kind and seeing to the comfort and welt-being of people.
RESPECT Is listening and showIng high regard for the dignity of people.
. HONESTY is being forthrIght, truthful, and tellIng the and open to off differences of opinion.
REASONABLENESS is being just understanding and open to differences of opinion
‘ QUALITY is continually improving and upholding our standards, adherence to procedures, and reverence for our rituals.
. FUN Is being n source of energy. showing a sense of humor.and celebrating Our People and theIr achievements.
‘BALANCE Is achIevIng the goals we have set for each of Our People without compromIse to any other.

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8
Q

What are the three personal promises of a great Angler?

A

“Teamwork
Self-responsibility
Own the Experience”

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9
Q

What are our two promises to our Guests?

A

“Simply nGreat Food + Drink

Guest Indulgence”

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10
Q

h.What is the “theme” of the artwork inside Bonefish? Circle all that apply.

A

Mangroves Gyotaku Fish Rubbings

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11
Q

.There are ten Bonefish Rituals. Match the rituals its meaning with the appropriate number.

A

NeXT card.

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12
Q

. Three tables

A

Servers have three table sections maximum.

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13
Q

i. Cut Fish

A

Managers cut fish daily as a team.

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14
Q

:. Expo

A

A Manager is always in the Expo window.

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15
Q

. Hiring

A

Assess Systems & hiring procedures are used 100% without compromise.

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16
Q

. Hot Schedules

A

Hot Schedules and the BOH labor tool are utilized & measured on a weekly basis.

17
Q

. Wine and Spirit

A

Wine and spirit sales are measured daily, with Level 1 and 2 wine certification required before every shift.

18
Q

Teach backs

A

Thorough and effective teach backs after each area Operations meeting.

19
Q

Line Checks

A

Food and bar line checks are completed before every shift.

20
Q

Line Ups

A

Daily line ups are utilized for ongoing training & nightly focus.

21
Q

Directionals

A

Meaningful Management directional are held each week.