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Organizational Behaviour 1BA3 > Culture & Socialization - 8 > Flashcards

Culture & Socialization - 8 Flashcards

(51 cards)

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1
Q

Organizational Culture

A

The shared beliefs, values and assumptions that exist in an organization

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2
Q

What does culture provide

What is Organizational Culture?

A

Uniqueness and social identity (perception) to organizations

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3
Q

What does organizational culture represent

What is Organizational Culture?

A

A true “way of life” for organizational members

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4
Q

What is “RJP”

A

Mechanism used by organizations to present both desired/undesired; pos, neg aspects of a job and organizations

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5
Q

How do organizations develop early commitment in the new recruit?

A
  1. Visibility
  2. Explicitness
  3. Irreversibility
  4. Personal Violation
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6
Q

Socialization

A

Process by which an employee begins to adapt to the values, norms, and beliefs of the organization and its members (culture)

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7
Q

What does “RJP” mean?

A

Realistic Job Preview

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8
Q

What does Socialization involve?

A

Involves learning the organization’s climate and “learning to fit in”
There are proximal and distal socialization outcomes

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9
Q

What are the Proximal Socialization Outcomes

A
  1. Fast Learning
  2. Task Mastery is faster
  3. Social Integration is faster
  4. Less role conflict (they fit faster)
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10
Q

What are the Distal Socialization Outcomes

A
  1. JC - Job Satisfaction
  2. OC - Organization Commitment
  3. OI - Organizational Integrity
  4. OCB - Organizational Citizenship Behaviour
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11
Q

What is

Climate

A

Members shared perceptions of the contingencies between behaviours that occur in the work env and their consequences

Climate is a bunch of x-y contingencies

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12
Q

What is a

“X” contingencies

A

Behaviour contingencies

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13
Q

What is a

“Y” contingencies

A

Consequences contingencies

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14
Q

How does one get someone commited to me?

A

Increased visibility
Increased explicitness
Increased Irreversibiltiy

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15
Q

Uncertainty Reduction Theory

A

We want to make things more understandable & predictable for employees

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16
Q

What are the 5 Strategic Importances of Socialization

A

Uncertainty Reduction Theory
Sets the tone of employment relationship
Clarifies expectations / how things are done
Reduces anxiety for new employees
Effects employee attitudes and behaviour

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17
Q

What does Socialization facilitate?

A

The social influence process and leads to greater identification and involvement w organizational norms and roles

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18
Q

3 phases that employees go through the social influence process

A

Compliance
Identification
Internalization

In this order

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19
Q

Compliance

Strategic Importances of Socialization

A

Conformity to a social norm out of desire to acquire rewards or avoid punishment

“I am apart of and comply with what the organization tells me to do”

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20
Q

Identification

Strategic Importances of Socialization

A

Conformity to a social norm out of belief that those who promote the norm are attractive or similar to oneself

“I identify with the organization”

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21
Q

Internalization

Study These Flashcards
A

Conformity to a social norm out of true acceptance of the beliefs, values and attitudes that underlie the norm

They are deeply commited

22
Q

What is

Orientation

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A

Program that informs new employees about their job and company
It’s short-term, often formal
ROPES

Socialization vs Orientation

23
Q

What does … mean and what is it?

ROPES

Study These Flashcards
A

Employee Orientation Program for Entry Stress
It’s a training program orientation puts you through

24
Q

What type of term, etc is

Socialization

Socialization vs Orientation

Study These Flashcards
A

Long term process, often informal
Person-job fit
Person-organization fit
Person-group fit
Organization identification

25
# What are the stages of Socialization
Anticipatory (Pre-Arrival) Encounter Role Management (Settling In)
26
# What happens in the Anticipatory Socialization stage
Employees begin with certain expectations abt the org and job May be unrealistic - if unmet, result in dissatisfaction, turnover, etc Not all anticipatory socialization will be accurate or useful Organizations may vary in the extent to which it is encouraged RGP OCCURS HERE
27
# What happens in the Encounter Socialization Stage
Employee started new job Inconsistencies between expectations and reality emerge Needs info on policies, procedures, etc
28
# What happens in the Role Management Socialization Stage
Ur looking at the job to see if there is good work/non-work life balance Inconsistencies start to get worked out Employee begins to identify w org Transition from being "outsider" to feeling like "insider" Involves taking on new attitudes, values and behaviours to align w org's.
29
# What are the Socilization Tactics
Collective vs Individual Formal vs Informal (on the job) Seqential vs Ranndom Fixed vs Variable (timeframe) Serial (experienced, role models) vs disjunctive Investiture (affirm identity) vs Divestiture (strip self-confidence) ## Footnote Bullpen experience vs process the rcruits singley like an apprenticeship Put through customed tailored experiences vs No 1 member is segregated from the other member Organization specifies a given sequence of steps in a given role vs theres no order Given a precise time vs There is no time Expereinced member grooms newcomers to assume a similar kind of job vs recruits r not following in anyones steps Invest in a person vs process strips away certain characteristics of a new recruit to start from scratch and recruit DEPENDS ON ORG (where do they want to go?)
30
Institutionalized Socialization
Formalized and structured program Reduces uncertainty and encourages new hires to stick to status quo
31
Individual Socialization
Reflects relative absense of structure Encourages new hires to questions status quo and develop their own approach to their role
32
# What is a Mentor
Experienced or more senior person the org who gives a junior person special attention, such as giving advice and creating opportunities to assist them during the early stages of their career
33
# What are the types of Mentory
Career functions Psychosocial functions Formal mentoring programs Developmental networks Women and mentoring Race, ethnicity and mentoring
34
What are the 2 Functions of Mentoring
Career Functions (coach, feedback) Psychosocial functions (Role model, counseling)
35
# What is in Career feedback
Them giving u as many career enhancing feedback 1. Coaching on the new recruits strenght & weaknesses realted to performance 2. Sponsorship 3. Career mentor should be giving u exposure and visibility 4. Set up developmental assignments for u
36
# What is in Psychosocial functions
1. Helping developing an employees self confidence & self esteem 2. Sense of identity 3. Coping capabilities 4. EI and CI
37
What do we look at when diagnosing a Culture
Symbols Rituals Stories
38
# What is a Subculture
Smaller cultures that develop within a larger org culture that are based on diff in training, occupation, or departmental goals
39
# What is Strong Culture
An organizational culture with intense and pervasive beliefs, values and assumptions
40
# What is Weak Culture
They are fragmented and have less impact on organizational members
41
# Assets of Strong Culture
Coordination Conflict Resolution Financial Success
42
Coordination in Strong Culture
Faciliate communication and coordination Overarching values and assumptions
43
Conflict Resolution in Strong Culture
Sharing core values can resolve conflicts Even when there is horrible conflict, ppl will still see light at end of tunnel
44
Financial Success in Strong Culture
When culture supports the mission, strategy & goal, assets get translated to the bottom line
45
# Liabilities of Strong Culture
Resistance to Change Culture clash Pathology
46
Resistance to Change in Strong Culture
Damage to firm's ability to innovate
47
Culture clash in Strong Culture
Strong cultures can mix badly when a merger or acquisition occurs
48
Pathology in Strong Culture
Beliefs and the values support evil (secrecy, dishonesty, lying)
49
What are the 7 common socialization steps used in strong cultures?
Selecting Hazing Training Reward & Promotion Exposure to Core Culture Organizational Folklore Role Models
50
# What is Proactive Socialization
When Employee plays an active role in his/her own socialization
51
7 Things to be a Proactive Socialist
Feedback Seeking Info Seeking Geeral Socialization Relationship Building Boss-Relationship Building Networking Job Change Negotiation

Organizational Behaviour 1BA3 (7 decks)

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