Current Trends In Hospitality Industry Flashcards

(39 cards)

1
Q

What are the characteristics of Tourism and Hospitality?

A
DEDESIG
Diverse
Exciting
Dynamic
Emerging
Single, Strong
Important, Unified
Global Enterprise
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2
Q

Tourism is what force of significance?

A

Socio-cultural

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3
Q

Aim number of travelers in 2020?

A

1.6 Billion

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4
Q

How many percent is the growth in 2012?

A

6%

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5
Q

What year was when the number of world travelers dropped low?

A

2009 with 877M

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6
Q

How many world travelers were there in 2012?

A

1 Billion

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7
Q

How many international tourism receipts were there in 2012?

A

$1,075B

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8
Q

How many international tourism receipts were there in 2011?

A

$1,042B

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9
Q

What is the meaning of I CHRIE

A

International Council on Hotel, Restaurant, and Institutional Education

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10
Q

Give five examples of food services

A
  • Carry Out
  • Quick Service
  • Fine Dining
  • Private Clubs
  • Coffee Shops
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11
Q

Give 5 examples of Lodging Services

A
  • Luxury, Full service hotel
  • Motel
  • Resort
  • Condominium
  • Bed and Breakfast
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12
Q

Give 5 examples of Recreational Services

A
  • Theme Parks and Attractions
  • Marinas
  • Sport Facilities
  • Campgrounds
  • Casinos
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13
Q

Give 5 examples of Travel Related Services

A
  • Cruise Lines
  • Railroads
  • Travel Agencies
  • Tourism Marketing
  • Tourism Journalism
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14
Q

What are the 4 segments?

A
  1. Food Services
  2. Lodging Services
  3. Recreational Services
  4. Travel Related Services
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19
Q

10% of the 1.3 billion are what nation?

A

Chinese

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20
Q

It is the number 1 source market in the world

21
Q

Diversity of workforce

A

Cultural diversity

22
Q

New Era of Mass Globe Trotting

A

Evolution of Savvy Traveler

23
Q

Trends

A
  1. Increasing franchising of travel agencies and home based travel agents
  2. Increasing internet booking / online travel purchasing
24
Q

What is the technology trend and its effect?

A

Internet is driving down the cost = travelers get closer with the country’s culture

25
Q

Over how many devices would be connected by 2020?

26
Q

During 2011, how many percent of travel was booked on mobiles?

27
Q

Google said that within three years there would be a percentage of how many bookings are made via mobiles?

28
Q

They will be more adventurous

29
They will be looking for soft holidays or work with leisure
Hyperbus/Parents
30
Increase of what causes easy visa application?
Bilateral Agreements
32
"People in their 60's will be more 40 something"
Baby Boomers
33
Has the strongest growth in international visitors
Asia and Pacific, 7% increase
34
Pre-fabricated and cost effective solution in the construction of new hotels, mixed-use development
Mega Hotels
35
The centerpiece of hotel, the entrance area
Lobby
36
Housekeeping/Hotel Greening ways:
- Eco Rooms (Green Suites) - Energy-efficient lighting solutions - Hypo allergenic, all-natural bathroom amenities in recyclable plastic and paper containers
37
Give 5 practices of Hotel Greening
- organically grown cotton bedding and bath linens - chemical-free luxurious beddings - in-room air filters - linen and towel re-use program - non toxic, non-allergenic cleaning agents
38
Give four techno driven marketing trends
- content marketing will replace traditional advertising - photo-sharing will dominate - more unrehearsed marketing videos - more meeting planners via social networks
39
It is the new advertising
Content marketing
40
Meeting planners utilize social media tools to what?
To research, compare, and read reviews of hotels and conference centers
41
5 Restaurant and food service technology system
- use of PDA - use of POS (point of scale system) - restaurant financial system modules - online restaurant reservation system - tablet technology
42
It defends foods biodiversity
Slow Food Movement
43
New type of food professional, those who apprehend the entire food-production web
Gastronome
44
In human resource trends, does people talk more or email more?
They're emailing