Customer service questions Flashcards
Do you have celery?
The celery is on that wall if we have it. What we have it out right now.
Do you have plantains?
Let me ask a coworker to find out for you. Give the answer to the guest.
Do you have red onion?
The red onion is over there, we only have the bags right now.
Do you have any more potatos?
1) Let me double check with a coworker. 2) Ask a coworker 3) Give the guest the information
what are good responses for “do you have [this product]?
1 Let me ask a coworker
2 Let me check in the back
3 We do not have that right now. Is there anything else I can help you find?
Where are the apples?
They are in the front.
Where is the pancake mix?
Check the phone app, and tell the guest the aisle number.
Where is the soda?
Check the phone app, and tell the guest the aisle number.
Where is the milk?
Check the phone app, and tell the guest the aisle number.
Do you have organic peppers?
The peppers on that wall if we have it. What we have it out right now.
Do you have artichokes?
Let me find out for you.
(Check the phone app, ask a coworker.)
Do you have any spinach artichoke dip?
Let me find out for you.
(Check the phone app, ask a coworker.)
Do you have any blood oranges?
Let me find out for you.
(Check the phone app, ask a coworker.)
Where are the fuji apples?
They are in the front. I can show you where they are.
Where are the pears?
They are in the front by the apples, I can show you. (Then take them over to where the pears are.)
