DAA 100 Flashcards

(38 cards)

1
Q

sender

A

they start the communication by sending a message

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2
Q

receiver

A

they get and understand the message

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3
Q

coder

A

how the sender puts their ideas into words/symbols

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4
Q

de coder

A

how the receiver takes and understands

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5
Q

message

A

info/ideas being shared

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6
Q

ethics

A

being honest and respectful

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6
Q

channel

A

how the message is being sent

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7
Q

noise

A

distractions and problems

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7
Q

context

A

when and how it takes place

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8
Q

competence

A

sending and receiving the message Cleary and effectively

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9
Q

what is the johari window

A

by Joseph and Harrington. helps people understand their self awareness

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10
Q

blind area

A

not known to you
known to others

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11
Q

open area

A

known to you and others

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12
Q

unknown area

A

not known to you and others

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13
Q

hidden area

A

known to you
not know to others

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14
Q

what is the reason of the unknown area

A

to make open area bigger

15
Q

receiving/hearing

A

fully hearing the message

16
Q

understanding/learning

A

absorbing all the info and understanding tho other person

17
Q

remembering

A

memorizing old info to use later

18
Q

evaluating

A

judging the info

19
Q

responding

A

reating/giving feedback based on what you’ve heard

20
Q

what is self concept

A

how you see yourself and get who you are

21
Q

what is self awareness

A

recognizing your thoughts and feeling

21
Q

what is conflict resolution

A

settling a disagreement

22
what is self disclosure
sharing personal info
22
what is self esteem
how you value yourself
23
what is non verbal communication
communicating without speaking
24
what is the guide to self disclosure
1. why 2.appropiate 3.response 4.burdon
25
what are the channels of non verbal communication
-body -face -eye -touch -paralanguage -silence -spatial
26
snap judgment
"don't judge a book by the cover"
27
prejudice
not making assumptions
28
projection
seeing where the other person is coming from
29
preoccupation
staying focused on the conversation
30
sloppy observation
seeing from the other persons side
31
predisposition
drawing conclusions before having the facts
32
what are the characteristics of conflict
-emotional --physical -relational
33
failure
without understanding the communication will fail
34