Data Management Level 1 Flashcards

1
Q

Can you tell me three principles of UK GDPR and the Data Protection Act?

A

Lawfulness, Fairness and Transparency
Purpose limitation
Data minimisation
Accuracy
Storage Limitation
Integrity and confidentiality
Accountability

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2
Q

How do you comply with the UK GDPR and Data protection act in your role?

A

Follow RICS professional standards guidance on data management:
- think about whether information is personal information, sensitive personal information or confidential information from clients or other stakeholders
- document purposes for which you are allowed to hold the information and the processes for gaining consent if applicable
- keep a record of consent (where needed for processing storage and retention
- check if you have appropriate contractual clauses for use of the information or that data used for measurement, valuation, calculations, analysis, is owned or licensed for that use.

Also think about whether it is right to use information in the way you intend. Could there be damage to people or reputation.

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3
Q

Give me an example of how you process and handle confidential information?

A
  • Client personal data limited to name and address
  • Retained in electronic file for client
  • Retained in paper file for client.
  • identified by project name and number. Not sensitive data but is confidential data
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4
Q

Give me an example of how you ensure that data is kept securely

A

Have passwords to access computers
Data security on PC and laptop

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5
Q

What do the privacy and electronic communications regulations 2003 apply to?

A

Electronic communications -
Specific rules on - marketing calls, emails, texts and faxes
- cookies
- keeping communication services secure
- customer privacy

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6
Q

What is copyright?

A

It is intellectual property right that gives owner exclusive legal rights in creative work

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7
Q

What is intellectual property?

A

legal rights in intangible assets eg
copyright, trademarks, patents, registered design rights

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8
Q

Can intellectual property be transferred?

A

Yes, intellectual property rights can be transferred

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9
Q

What is the freedom of information act 2000?

A

legislation that grants the public right to access information from public authorities and certain public organisations

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10
Q

Can you tell me about the retention of files and the limitation act 1980?

A

Limitation Act 1980 sets timeframes in which legal action has to be commenced - contract or tort is usually 6 years.
Companies often align their data retention with limitation so that have information available should it be required for legal action arising from the project.

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11
Q

Give me an example of a property information tool?

A

BIM - building information modelling

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12
Q

Tell me about how you extract data from a source regularly used in your role?

A

BICS data

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13
Q

What are the limitations of primary / secondary data sources?

A

Primary data:
- collection of primary data can be costly and timeconsuming
- may not be feasible in some cases due to complexity and commitment required
Secondary data:
- often more accessible
- may be less relevant

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14
Q

How do you validate information?

A

Not really something that need to do. Give me an example of information that would need to be validated

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15
Q

What is the difference between a deed and a registered title

A

A deed may be registered title but may be pre-registration document
Registered title is the title information held at land registry and usually includes deeds etc, but only information post registration

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16
Q

How do you source title information?

A

Apply to the land registry - can get office copies downloaded online if you know the registered title number or address. If not may have to do index map search.

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17
Q

What are the differences between manual and electronic records?

A

Manual records are hard copies - paper copies
Electronic records are those stored on electronic devices - computers, servers, in the cloud

18
Q

What is an index map?

A

It is a copy of the land registry registered titles for a specific area

19
Q

What does encryption mean?

A

A method of protecting electronic data to maintain confidentiality

20
Q

What is a firewall?

A

Electronic security that prevents data from passing on to a device - like a security guard on a door

21
Q

How can you protect electronic data from viruses?

A

By using a firewall, anti virus software, backup computer, use passwords, be careful what you download

22
Q

What does block chain mean?

A

an electronic spreadsheet or database that records transactions

23
Q

Which records are manually kept in your office and why?

A

Office manual and copy of policies
Invoices and accounts (copies received with deliveries)
Client records - paper copies of drawings, handwritten notes, spreadsheets, reports that have been printed

24
Q

What is BIM and how can it be used?

A

Building information modelling is an electronic record of information relating to a built asset

25
Explain the growing use of AVMs in the industry?
Automated Valuation Models
26
What is ISO 9001?
Recognised standard for quality management - helps organisations to improve their performance, meet customer expectations and demonstrate commitment to quality
27
What are the requirements of ISO 9001?
Mandatory requirements relate to documents and records and how they are managed and recorded
28
What does ISO 27001?
security standard that outlines suggested requirements for building, monitoring and improving an information security management system
29
Why is quality management important?
- achieve greater consistency - increase efficiency and reduce wastage - improve customer satisfaction - create culture of excellence
30
What is an electronic document management system EDMS
Software system designed to manage digital documents - allows companies to manage their documents and data and reduce need for paper based systems
31
What do you understand by the Civil Evidence Act 1995?
Relates to the admissibility of hearsay evidence, proof of documentary evidence and admissibility of evidence in civil proceedings
32
Are electronic signatures accepted by the Land Registry?
Since 2020 land registry have accepted electronic signatures for deeds and documents relating to property transactions. Transfers of ownership of property, leases, mortgages and other property dealings
33
What type of documents can electronic signatures be used for?
Various levels of documents and types of electronic signatures - check requirement for each document
34
What is data redundancy?
When same piece of data is stored in multiple places within database or data storage system
35
What is VLOOKUP used for?
When you are looking for
36
What is a pivot table?
Data summarisation in excel or other data processing - allows organisation of data from larger tables - grouping reorganising data
37
What were the key factors of your data protection policy? How does this align with requirements of the data protection act? What are the objectives of the data protection act?
Identifying, organising and managing data
38
What guidance is provided by the DPA 2018?
39
What policies / procedures do you apply in your organisation to support data protection?
Data management policy deals with how we sort, organise and maintain client information - both paper copies and electronic
40
What is the importance of confidentiality? How can you support this in your role?
Confidentiality is important to protect client information, promote trust - and to comply with rules of conduct - maintain public confidence, act in clients best interests, provide client service
41
Who owns project data once a project has completed?
May be specified in client appointment document and terms and conditions Specific legal guidance about information on solicitors file - may be difference depending on the information - would be wise to keep copy in case of requirements in future - in line with data policy. Client may want copy / originals If in doubt seek legal advice - depends on data and circumstances it is requested
42
How can you use data from a project following completion of a project?
Limited by confidentiality and terms and conditions - use generic data such as rates etc but not with details of project etc