Day 1 - Pega Platform (6%)

Question 1

What is the Pega term for requirements being documented in Pega?

Answer 1

Direct Capture of Objectives

Question 2

_____ are built-in best practices and allow for application maintainability, quality, and scalability

Answer 2

Guardrails

Question 3

Pega allows allows you to reduce ____ and _____

Answer 3

Cost; development time

Question 4

What is the name of the base application that custom applications sit on top of?

Answer 4

Pega Platform

Question 5

______ applications are built on top of the Pega Platform as specialized applications

Answer 5

Custom

Question 6

A type of custom application that is meant to be generic and reused

Answer 6

Framework

Question 7

A specialized type of custom application

Answer 7

Implementation

Question 8

True or False: the Pega platform is available on premise

Answer 8

True

Question 9

True or False: Pega is available as a hosted cloud service by Pega

Answer 9

True

Question 10

True or False: Pega is available as customer-managed cloud to leverage customer’s existing investments

Answer 10

True

Question 11

What’s the name of the Pega architectural design to support reuse of software functionality?

Answer 11

Situational Layer Cake

Question 12

What are the 4 Studios available in Pega for different types of developers?

Answer 12

1. App Studio
2. Dev Studio
3. Admin Studio
4. Predictive Studio

Question 13

Typical users of the App Studio include (4):

Answer 13

1. Business Analysts
2. Application Developers
3. Front-end developers (UI/UX)
4. Data engineers

Question 14

Typical users of the Dev Studio include (3):

Answer 14

1. Experienced application developers
2. Account Admins
3. Security Admins

Question 15

Typical users of the Admin Studio include (1):

Answer 15

System Admins

Question 16

Typical users of the Predictive Studio include (2):

Answer 16

1. Data Scientists

2. Decision Architects

Question 17

What are the 4 major default access groups and their default studio?

Answer 17

1. Administrators - Admin Studio
2. Authors - App Studio
3. Managers - Case Manager Portal
4. Users - Case Worker Portal

Question 18

Sue is an accountant. She is assigned tasks that must be performed as part of her daily duties. What portal is she using? (Choose one)

a. Case Portal
b. Predictive Studio
c. Case Worker Portal
d. Dev Studio

Answer 18

C.

Question 19

____ collaborate on Pega projects, bringing valuable knowledge about the business needs (Choose One)

a. Scrum Master
b. Business Architects
c. Quality Assurance (QA)
d. Citizen Developers

Answer 19

D.

Question 20

Smallest unit of reusable business functionality is called ____ (Choose one)

a. Requirement
b. Rule
c. Model
d. Automated Business Process

Answer 20

B.

Question 21

A successful Pega application development requires collaboration between three parties: (Choose Three)

a. Customers
b. Business Architects
c. CEO
d. System Architects
e. Business Stakeholders

Answer 21

B, D, E

Question 22

In an online shopping application, the delay in the delivery of a product will be visible to the customer care executive dashboard through the ____ portal (choose one)

a. Case Manager
b. Case Worker
c. Dev Studio
d. App Studio

Answer 22

A

Question 23

Which statement is true about guardrail warnings? (Choose one)

a. There will be no effect of guardrail warning on the application
b. The Compliance score will increase by the same amount whether you justify or resolve the warning
c. We can develop the application quickly if we ignore the guardrail warnings
d. Guardrails are nothing but best practices. Hence, we build a better application if we justify/resolve the guardrail warnings

Answer 23

D

Question 24

____ group rules in containers for the purpose of deployment, versioning, and security (Choose One)

a. Common Policies
b. Application Rules
c. Rulesets
d. Situational Layer Cake

Answer 24

C

Question 25

David is working as a Pega developer. He is assigned the task of monitoring open cases which are handled by his team. What Portal is useful to monitor cases? (Choose one) a. Case Worker Portal b. Predictive Studio c. Case Manager Portal d. Dev Studio

Answer 25

C

Question 26

Which statements below are true about the Situational Layer Cake (Choose Two) a. Makes reusing common policies and procedures easy while allowing for differences between products, channels, and regions b. Forces you to use application rules in only one area of your application c. Organize your application to reflect the critical dimensions of your business d. Variant Rules are created without the need for a base rule

Answer 26

A, C

Question 27

You have created a new report that contains a list of resolved expense reports by approver. Columns include Expense #, Expense Amount, Approved (Y/N), Resolution Date, Comments, and Approver ID. The finance manager wants you to display each Approver ID in a row. Beneath each approver, you must list the Expense #, Expense Amount, Approved (Y/N), Resolution Date, and Comments. How do you configure the report? (Choose One) a. Filter by the Approver ID column b. Summarize the Approver ID column c. Sort the Approver ID column d. Group by the Approver ID column

Answer 27

D

Question 28

What are two types of Report Definitions available in Pega? (Choose Two) a. Detailed b. Table (Grid) c. List d. Summary

Answer 28

C, D

Question 29

You organization has a standard loan request report that contains columns for loan ID, loan officer, work status, and a loan creation date. A manager requests a report that includes only loans created in the previous quarter and do not have status of New. How would you configure the report filter to support this requirement? (Choose One) a. Create two conditions: Work status does not equal New AND Creation Date is less than the current quarter b. Create two conditions: Work Condition equals New OR Creation Date does not equal Previous Quarter c. Create one condition: Work status does not equal New where Creation Date is equal to Previous Quarter d. Create two conditions: Work Status does not equal New AND Creation Date is equal to Previous Quarter

Answer 29

D

Question 30

Reports can be used by the following in Pega (Choose Three) a. Dashboard b. Dropdown c. Data Page d. Data Display

Answer 30

A, B, C | No such thing as a Data Display in Pega

Question 31

A report contains the following columns Case ID (.pyID), Work Assignment Urgency (.pxUrgencyAssign), Policy Number (.PolicyNumber), Policy Holder (.PolicyHolder), and Case Status (.pyStatusWork). Which of the columns need to be optimized so the rule form does not produce a performance warning? (Choose Two) a. Case ID b. Work Assignment Urgency c. Policy Number d. Policy Holder e. Case Status

Answer 31

C, D | pay attention to .px and .py - these are already optimized

Question 32

Properties that store process data begin with the following (Choose Two) a. po b. py c. pr d. px e. pn

Answer 32

B, D | .px and .py are Out of the Box Pega properties - these are "Process Data"

Question 33

Select the information that represents business metrics (Choose Two) a. Customers who underpaid their taxes b. Assignments with Pending as a status c. How many taxes are overdue d. Highest amount spent by customer per month

Answer 33

A, D (Business Metrics are data points that are not defined by Pega Out of the Box - they are custom properties, the opposite of "Process Data/Metrics")