Day 2

Question 1

What are the 5 S’s?

Answer 1

1. Sort
2. Set in order
3. Shine
4. Standardize
5. Sustain

Question 2

True or False…Visual Management is a way to visually communicate expectations, performance, standards or warning in a way that requires little or no prior training to interpret.

Answer 2

True

Question 3

Good Visual Management is?

Answer 3

1. Visual
2. Easy to understand
3. Drives timely responsiveness
4. Real Time View of Process
5. Clear targets

Question 4

Name some visual management examples?

Answer 4

1. Spot where broom and dust pan hang
2. Street light
3. Painted lines on floor to show where it is safe to walk
4. Communication boards for each dept

Question 5

What is the 4 Step Problem Solving Process?

Answer 5

1. Do I have a problem?
2. Do I know the cause?
3. Have I confirmed cause and effect?
4. Have I confirmed countermeasures?

Question 6

What are the 8 forms of waste?

Answer 6

1. Defects
2. Over production
3. Waiting
4. Non Value Added activity
5. Transportation
6. Inventory
7. Motion
8. Employee Engagement

Question 7

You can go anywhere but work to do a safety GEMBA? True or False

Answer 7

False…A safety GEMBA has to be done at work.

Question 8

What are some of the reasons to do a GEMBA walk?

Answer 8

1. Generates accountability
2. Sets team expectations
3. A chance to emphasize safety and quality
4. See what is happening
5. Talk with employees and share customer feedback
6. To observe and discuss lean and improvement projects from previous GEMBA walks

Question 9

What does PDCA stand for?

Answer 9

Plan
Do
Check
Adjust

Question 10

True or False…Lean is a continuous improvement business system involving all employees that pursue the elimination of waste.

Answer 10

True

Question 11

True or False? Non value added activities include steps that customers are willing to pay for because they positively change the product or service in the view of the customer

Answer 11

False

Question 12

What is the first rule of a GEMBA walk?

Answer 12

Do no harm

Question 13

On a GEMBA walk you should observe, engage, and improve.

Answer 13

True

Question 14

MAU is a Native American owned company…True or False?

Answer 14

True

Question 15

How long has MAU been in business?

Answer 15

50 yrs

Question 16

Where is the corporate office for MAU?

Answer 16

Augusta

Question 17

What company won the award Best In Staffing this past year?

Answer 17

MAU

Question 18

One of DyAsia’s brothers has the same ______ as her.

Answer 18

birthday

Question 19

When did Topaz say he would be getting married?

Answer 19

This year

Question 20

What does Gabriel not like feet on?

Answer 20

His pillow

Question 21

Define Lean

Answer 21

“…a continuous improvement business system involving all employees which pursues the elimination of waste and creates flow within an organization to improve overall customer value.”

Question 22

Define sort

Answer 22

Remove all unnecessary items or equipment from the workplace leaving only frequently needed items.

Question 23

Define Set in Place

Answer 23

Establishing a place for everything, designating the location with visual controls, and keeping everything in its place.

Question 24

Define Shine

Answer 24

Cleaning and maintaining the area to “like new” condition while inspecting for defects

Question 25

Define Standardize

Answer 25

Establishing a schedule and standards for maintaining the area’s sort, straighten, and shine to maintain a quality workplace.

Question 26

Define Sustain

Answer 26

Practicing 5S as a way of life, establishing and following rules and initiating improvements daily.