Dbndnnxnc Flashcards

(30 cards)

1
Q

What is the process of directing in an organization?

A

Implementing the total plan and utilizing necessary resources to achieve objectives

Directing involves ensuring workers understand their responsibilities and the reasons behind their tasks.

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2
Q

What are the basic features of instructions in directing?

A
  • Compliance should be reasonable
  • It should be complete as to what is to be done and when
  • It should be clear to the person receiving it

Clear instructions are essential for effective task execution.

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3
Q

List the steps in directing.

A
  • Setting up major responsibilities
  • Placing jobs and responsibilities in an organizational pattern
  • Issuing directions and orders
  • Controlling or directing closely by policies and plans

These steps help ensure clarity and efficiency in an organization’s operations.

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4
Q

What is the purpose of controlling in management?

A

To constrain, coordinate, and regulate actions according to plans for achieving specified objectives

Control ensures that organizational activities align with established goals.

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5
Q

What are the essential steps in the control process?

A
  • Setting standards
  • Checking and reporting on performance
  • Getting feedback on performance results
  • Taking corrective action

These steps are crucial for maintaining organizational effectiveness.

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6
Q

What methods are used in controlling?

A
  • Reporting
  • Setting deadlines
  • Inspection
  • Prior approval of projects

These methods help maintain oversight and accountability within an organization.

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7
Q

Define coordination in the context of organizational management.

A

The process of interrelating the various parts of an agency’s work so that it functions as a whole

Coordination ensures that different departments and individuals work together effectively.

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8
Q

What are the types of coordination?

A
  • Coordination of thought
  • Coordination of action

These types help align mental and physical efforts within an organization.

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9
Q

List the ways for effective coordination.

A
  • Clear lines of authority
  • Periodic reports
  • Effective communication systems (committees, meetings, group decision-making)

Effective coordination enhances collaboration and reduces misunderstandings.

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10
Q

What are the major processes in teamwork?

A
  • Communication
  • Compromise
  • Cooperation
  • Coordination
  • Consummation

These processes facilitate successful collaboration in achieving team goals.

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11
Q

What is the importance of communication in social work administration?

A
  • Effectiveness
  • Efficiency
  • Morale

Communication is vital for service delivery, policy formulation, and maintaining team spirit.

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12
Q

What are the essential components of communication?

A
  • Sources or sender
  • The message
  • The receiver

These components are fundamental for the communication process to be effective.

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13
Q

What are the purposes of administrative communication?

A
  • Clarifying tasks
  • Reinforcing agency identity
  • Transmitting problems and ideas
  • Reporting progress
  • Promoting participation
  • Promoting social interchange

These purposes ensure that all stakeholders are informed and engaged.

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14
Q

Differentiate between formal and informal communication.

A
  • Formal communication: Planned system of procedures and channels
  • Informal communication: Does not follow channels of authority

Understanding both types of communication helps navigate organizational dynamics.

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15
Q

What are the criteria for effective communication?

A
  • Clear purpose
  • Clarity of spoken and written material
  • Consistency
  • Adequate to accomplish its purpose
  • Timeliness
  • Proper channels utilized

Meeting these criteria enhances the likelihood of successful information transfer.

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16
Q

Fill in the blank: The five C’s of communication include clarity, completeness, ________, concreteness, and correctness.

A

conciseness

Each ‘C’ represents a key principle for effective communication.

17
Q

What is a budget in the context of financial administration?

A

A financial plan outlining a series of goals with price tags attached

Budgets are essential for planning and financial control in organizations.

18
Q

List the main areas of financial administration.

A
  • Securing funds or income
  • Using funds according to objectives
  • Maintaining financial records

These areas ensure financial stability and accountability.

19
Q

What is accounting?

A

The art of recording, classifying, and summarizing financial transactions

Accounting is critical for tracking an organization’s financial health.

20
Q

What is the purpose of auditing?

A
  • Determine legality and accuracy of transactions
  • Ascertain if all transactions are recorded
  • Ensure transactions are accurately reflected in accounts

Auditing provides assurance of financial integrity.

21
Q

What are the factors of an ideal budget?

A
  • Comprehensive
  • Clear and easily understood
  • Flexible
  • Workable
  • Accurate and realistic

These factors contribute to effective financial planning.

22
Q

Define recording in the context of reporting.

A

An account in written or permanent form serving as evidence of an event

Recording is essential for maintaining accountability and transparency.

23
Q

What is the purpose of reporting?

A
  • To account for performance
  • To inform about policies and programs

Reporting ensures that all stakeholders are kept informed and accountable.

24
Q

List the classification of reports.

A
  • Subject matter reports
  • Time interval reports
  • Interim and miscellaneous reports

Classifying reports helps organize information effectively.

25
What are the characteristics of an effective report?
* Clear * Pertinent * Brief but complete * Current * Accurate * Informative * Comparative * Properly classified * Attractive in format * Objective * Presented on schedule * Dated and signed ## Footnote These characteristics ensure that reports serve their intended purpose effectively.
26
What is the role of public relations in an organization?
To effect a harmonious adjustment between an institution and its public ## Footnote Public relations involves managing the relationship between an organization and its stakeholders.
27
List the functions of public relations.
* Promote public understanding * Earn acceptance of agency services ## Footnote Effective public relations enhance an organization's reputation and stakeholder engagement.
28
What is evaluation in a management context?
A systematic process of collecting and analyzing data to determine if objectives have been achieved ## Footnote Evaluation is crucial for assessing the effectiveness of programs and services.
29
What are the reasons for evaluation?
* Ascertain achievement of objectives * Improve service * Ensure flexibility to changing needs * Fulfill social accountability ## Footnote These reasons underscore the importance of evaluation in organizational effectiveness.
30
What components are involved in a comprehensive evaluation program?
* Monitoring * Impact assessment * Efficiency calculations ## Footnote Comprehensive evaluation programs provide a holistic view of program performance.