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Flashcards in de Wit: intragroup conflict Deck (6)
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1
Q

3 types of conflict

A
  • Task conflicts
    • regarding content and outcome of the task
  • Relationship conflicts
    • regarding interpersonal issues
  • Process conflicts
    • regarding logistics of task accomplishment
2
Q

2 types of moderators of the effects of conflict

A
  • Contextual characteristics
    • co-occurence of conflict types
    • task type
    • organizational context
    • cultural context
  • Methodological characteristics
    • average level of intragroup conflict
    • setting
    • subjects
    • conflict scale
    • operationalization of group performance
    • measurement of performance
    • publication status
3
Q

2 outcome types of the effects of conflicts

A
  • Proximal group outcomes
    • emergent states:
      • cognitive, motivational, aand affective states of
        groups, such as intra-group trust and cohesion
    • group viability:
      • reflects group member affect and behavioral
        intentions and is represented by members’
        intention to remain working in the group as well as
        group member satisfaction and commitment
  • Distal group outcomes
    • group performance:
      • innovation, productivity, and effectiveness
4
Q

The effects of conflicts are dependend on…

A
  • Type of conflict
  • Context studied
  • Methods used
5
Q

Main effects and moderators

A
  • Task conflict and group performance more positively related (no strong and negative association)
  • Stable negative relationships were found between relationship and process conflict, and group outcomes
  • 3 types of conflict are more negatively related to proximal group outcomes than to distal group outcomes
  • Overall association of relationship and process conflict with group performance is more uniformly negative
  • None of the studies on process conflict reported a positive association of process conflict with emergent states and group viability
6
Q

Factors that may explain when conflict is more negatively or positively related to group outcomes

A
  • Type of conflict
  • Type of outcome
  • Correlation between task and relationship conflict
  • Organizational level
  • How variables are operationalized and measured