deck_3819731 Flashcards
Which motivational theorist believed that it was important to set out production in a methodical way, and ensure that the workers were motivated by financial rewards based on productivity
F W Taylor
What is called when you people swap jobs to avoid monotony
Job Rotation
Give three reasons for wanting a motivated staff
More of the following:1) Loyalty 2) Productivity 3) Care in the quality of work produced 4) Enthusiasm to learn and cooperate5) Attendance (less absenteeism) 6) Likely to stay with the business for longer
What did F W Taylor introduce at Ford Motors plc.
The assembly line
What are the levels in the hierarchy of needs
1) Basic2) Safety3) Social4) Esteem5) Self-Actualisation
Which of the levels might be met by being given a better job title or a higher level of fringe benefit
Esteem Needs
Which of Maslow’s levels suggested that we need secure jobs and the knowledge that we earn enough to pay for things like pensions
Safety ./ Security Needs
Which of the levels could be met by offering Job Enrichment
Self-Actualisation
What did Elton Mayo discover when he began to experiment with the lighting within the factory
People responded by working harder, mainly because the management seemed to be showing an interest
Who developed the idea of the Hierarchy of Needs?
Maslow
What are Financial Rewards based on the amount sold called?
Commission
Commission is not possible for factory workers. What financial reward might be offered to these workers based on how much they produce?
Name a posssible deisadvantage of paying sales staff on commission only?
