Definitions

Question 1

Define Controls

(Drucker)

Answer 1

A tool for measurement which provide information assisting on determining control action to be taken.

to;

ensure work is undertaken in line with the original intention.

Control is the end goal.

(Drucker)

Question 2

Controls Can Be..

(Anthony)

Answer 2

• Strategic
• Managerial
• Operational

(Anthony)

Question 3

Control

(Drury)

Answer 3

Process of conformity of activities and plans, towards achievement of objectives.

(Drury)

Question 4

Management Accounting System

(ACCA)

Answer 4

Produces information for use by management. Since it measures activities by its base and (often) other currency

(ACCA)

Question 5

Strategic Positioning under Porter

Answer 5

Product Differentiation

Cost Leader

Question 6

Strategic Positioning under Miles & Snow

Answer 6

Defender - Cost reduction, Quality Focus

Prospector - Market Screening

Analyzer - Defender + Prospector

Question 7

Information System

(Burns)

Answer 7

A set of interconnected technologies and resources that collect, transforms, and disseminates information

(Burns)

Question 8

Accounting Information System

(Bogranoff)

Answer 8

A collection of data processing procedures that creates needed information for its users.

Question 9

HRM Theory
(Key theorists)

Answer 9

Mayo - Hawthorne Studies
Maslow - Hierarchy of Needs
McGregor - Theory X & Y
Herzberg - Hygiene Factors

Question 10

Scientific Management
(Key Theorists)

Answer 10

Taylor - Scientific Management
Gantt - Humanization
Gilbreth - Time & Motion Studies
Fayol - Management as a separate and technical process/activity

Question 11

Internal Controls Overhaul Legislative Piece

Answer 11

Turnbull Report

Question 12

Budgets

(Otley)

Answer 12

• A means of planning + Forecasting
• Communication & Coordination
• Basis for Authorization
• Basis for evaluation and control
• Motivational Device

(Otley)

Question 13

Organizational Controls Applications
(CIMA)

Answer 13

Applicable to corporate, SBU and operational levels

Question 14

Organisations

(Huczynski and Buchanan)

Answer 14

Social arrangement for controlled performance on collective goals

(Huczynski and Buchanan)

Question 15

Management Control Systems (MCS)

(Otley)

Answer 15

A system which gathers and uses information to evaluate different organisational resources in line with its strategies.

Influences behavior of the resources for strategy implementation.

(Otley)

Question 16

Strategic Management Accounting (SMA)

(Hoque)

Answer 16

The process of identifying, gathering, choosing, and analyzing accounting data to help the management team make timely strategic decisions

(Hoque)

Question 17

Strategic Management is an

(Ward)

Answer 17

An Integrated management approach drawing together planning, implementing and controlling business strategy.

(Ward)

Question 18

Strategic Planning

(Thurlby)

Answer 18

Understanding of environmental forces which give organisations insight to enable formulation of appropriate strategies for market success

(Thurlby)

Question 19

Organisational Strategy is a

(Johnson and Scholes)

Answer 19

Process undertaken in order to achieve the organisation’s mission.

(Johnson & Scholes)

Question 20

Budgetary Slack

(Weetman)

Answer 20

Creating Spare resources within the budget, allowing for a lapse from high performance without deviating from targets

Question 21

Control Systems are for
(Anthony 1965)

Answer 21

Formulation and implementation of objectives

Question 22

MCS composition
(Langfield-Smith)

Answer 22

MCS consists of;

• Cost Control
• Performance Evaluation
• Reward Systems
• Strategy
• Goals

Question 23

Internal Auditors
(CIIA)

Answer 23

Providers of assurance to management as to the effective management of risks.