Definitions Flashcards

1
Q

Patient Workspace

A

Tab that displays information specific to the patient

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2
Q

Hyperspace Toolbar

A

1st picture menu

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3
Q

Activity Toolbar

A

Picture menu located on patient workspace

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4
Q

Patient Workspace

A

Tab that displays information specific to the patient

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5
Q

Activity Menu

A

A list of open activities in the Patient Workspace

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6
Q

SER

A

Scheduable Enterprise Resource (Provider Records)

NOT ON TEST

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7
Q

Pool

A

A predefined group of resources used to schedule a patient

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8
Q

Block

A

Time reserved for a particular visit type or patient

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9
Q

Patient Workqueue

A

A list of appointments and admissions that have errors or that meet certain criteria

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10
Q

Sequential Appointments

A

Two or more appointments scheduled during the same entry process

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11
Q

Panel

A

A group of prdefined visit types that are typically scheduled together

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12
Q

t

A

Today

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13
Q

m

A

month

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14
Q

mb

A

month beginning

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15
Q

me

A

month end

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16
Q

w

A

week

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17
Q

y

A

year

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18
Q

Regular Opening

A

An open slot for scheduling patients. No security needed.

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19
Q

Green Slot

A

Open/available slot for scheduling

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20
Q

Blue Slot

A

Available slots in a multiple opening time slot

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21
Q

Security

A

The ability for a user to override or break system rules

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22
Q

Overbook

A

A hidden spot providers can use to add extra patients to schedule

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23
Q

Yellow Slot

A

with a “0” means available overbook spot

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24
Q

Red Slot with no #

A

END

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25
Q

Red Slot with a + #

A

Unavailable time

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26
Q

Red Slot with a “0”

A

No more availability

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27
Q

Red Slot with a - #

A

Overbook spot used (overbooked patient)

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28
Q

Gray Slot

A

Time Held

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29
Q

Held Time

A

Time slots reserved for a special reason

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29
Q

Cancel

A

When the original appointment is canceled and the patient will not come back for another visit

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30
Q

Public Slot

A

Time slot anyone with access can schedule into

Designated in Pri? Column by nothing

31
Q

Private Slot

A

Only available to those with security

Designated in Pri? Column by Pri

32
Q

Payor

A

Insurance Company (Name)

32
Q

Patient Class

A

Describes the type of care the patient is going to receive

33
Q

Plan

A

A subscriber’s benefit package

34
Q

Subscriber

A

Who the insurance was issued to

34
Q

Transcribing Order

A

The process of entering procedures that need to be scheduled for a patient into the system received by non EpicCare providers.

35
Q

Member

A

Dependents - people in addition to subscriber

36
Q

Verification

A

Process of making sure necessary information is present and looks correct

37
Q

Verification Duration

A

Length of time something considred verified (Varies per Oreganization)

37
Q

Joint Appointment

A

A joint appointment is one appointment scheduled with multiple providers

38
Q

HOD - Hospital Outpatient Departments

A

Area that sees Admitted patients and Outpatients for same type of care or treatment

39
Q

Guarantor

A

The person or financial entity who is financially responsible for a patient

40
Q

Guarantor Account

A

A record that stores information about a guarantor, such as name and address used for billing and sending charges

40
Q

Wait List Entry

A

An entry that contains the same information as a regular appointment (provider, department, visit type), as well as some additional information, such as what days of the week and times work best for the patient, and how long she wants to remain on the Wait List.

42
Q

Copy Forward

A

Can be used on a future or past scheduled appointment. It creates a new appointment that looks like one you copied from.

43
Q

Hospital Account (HAR)

A

Used to keep track of charges, payments, and other transactions in a hospital setting for visits or admissions

45
Q

New Patient Record

A

Patient information that doesn’t already exist in the system

45
Q

Sign In

A

Generally done from a centralized area and alerts the department that the patient is present in the building for their appointment

47
Q

Order

A

A procedure that needs to be scheduled for a patient

47
Q

Today’s Patient Report

A

A list of patients with appointments, surgeries, admissions, and orders for a ceratian day. From this report you can perform various activities, including signing in, checking in, confirming, and canceling an appointment.

48
Q

Schedule orders workqueues

A

A list of all the schedule ordersf a user has security to access

50
Q

Snapboard

A

A scheduling activity that is most commonly used to scheldule orders or cases. A quick way to ake appointments while viewing schedules for providers in your department.

50
Q

Guarantor inactivation for one

A

Under the detailed view option, clear the Active? Check box

51
Q

Referral

A
  1. Referral is a way to document authorization or approval from an insurance company (Payor)
  2. A way to track physician to physician patient movement
53
Q

Confirm Appointment

A

The process of conatacting a patient to inform them of an upcoming appointment.

53
Q

Claim Information Record

A

Used to record information that is sent on the claim

54
Q

Patient Workqueue

A

A tool used to identify appointments or admissions with informational errors or with certain characteristics

55
Q

Encounter

A

A clinical contact (example: appointment, admission, telephone or regisitration)

56
Q

Terminiating a coverage

A

The process of indicating that a coverage is no longer effectivve and should no longer be used

56
Q

MSPQ (Medicare as a Secondary Payor)

A

A series of questions designed to prevent fraud and keep Medicare from being billed inappropriately

58
Q

Check In

A

Done in the department and indicates that the patient has arrived for his appointment and is ready to be seen

59
Q

Follow-up report

A

A report that allows you to track and process incomplete appointments

60
Q

Copay

A

The flat fee that a patient pays, usually at the time services are rendered

61
Q

Coverage Termination for one

A

Change the effective to date for a member on an insurance

61
Q

No-Show appointment

A

When a patient does not cancel their appointment and then does not show up for their appointment

63
Q

Walk In Appointment

A

Used for scheduling patients who walk in with out an appointment. Combines scheduling and check in.

64
Q

Worker’s Compensation Guarantor Account

A

Patient employer information for billing and claims purposes

66
Q

Medicare

A

A government-administered insruance program providing healthcare coverage to people who are aged 65 and over, or who meet other special criteria.

67
Q

Filing Order

A

Determines the order of payment responsibility

69
Q

RTE

A

Real Time Eligibility (Payor clearing house - differs per organization)

70
Q

Check Out

A

An optional workflow to schedule follow-up appointments and maintain accurate statistics on how long appointments take from check in to check out

72
Q

Canceled appointment

A

When a patient cancels their appoinment and does not reschedule

74
Q

Unavailable Time

A

When a provider is going to be unavailable for only part of the day

75
Q

Unavailable Day

A

When a provider is unavailable for an entire day

76
Q

Home Workspace

A

1st screen that a user sees when logged into Hyperspace