Definitions Flashcards

(31 cards)

1
Q

Human resources management

A

Integrated sets of policies, strategies, programs, processes implemented in an organization that focuses on the effective deployment and development of its employees.

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2
Q

Corporate Strategy

A

A strategy that focuses on the overall scope and direction of the company. (What business are we in? What do we do?)

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3
Q

Business Strategy

A

Focuses on value creation through the development of a sustainable competitive advantage.

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4
Q

HR Strategy

A

Focuses on developing and implementing people processes and systems that contribute to developing and maintaining a competitive advantage.

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5
Q

Discrimination

A

Exclusion of members of certain groups based on criteria that are not job-related, such as sex, gender, ethnicity.

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6
Q

Bona fide occupational qualification

A

A justifiable reason for discrimination based on business reasons or safety.

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7
Q

Reasonable accommodation

A

Making adjustment to working conditions to prevent discrimination.

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8
Q

Harassment

A

any unwanted physical or verbal behaviour that offends or humiliates a person. Managers need to ask themselves: would a reasonable person consider certain behaviour as harassment.

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9
Q

Employment Standards

A

Minimum obligations of employers, ex. Hours of work, minimum wages, overtime pay, vacation pay, etc.

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10
Q

Diversity Management

A

Optimizes the different background of employees to achieve business success.

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11
Q

Organizational culture

A

The sets of beliefs and values that guide the conduct of employees. It is the personality of the company

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12
Q

Employee Engagement

A

The amount of commitment and employee has toward the organization.

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13
Q

Job Analysis

A

Process of obtaining information about duties, tasks, skills knowledge and abilities with the job and to know what the job is right now. HR representative job. Needs to be done before writing a job description.

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14
Q

Job Design

A

What the job should be ideally. Role of Line Manager. Process of defining and organizing the tasks and duties to be completed.

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15
Q

Strategic planning

A

Making decisions about long term business objectives

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16
Q

HR planning

A

Planning to ensure the organization has people available that have the right competencies and that these people are used effectively in their right capacities.

17
Q

Recruitment

A

Process of locating and encouraging people to apply to a job.

18
Q

Selection

A

Process of choosing individuals who have relevant qualifications and who will best perform on the job to fill.

19
Q

Orientation

A

Process of familiarizing the new employee with the organization, his tasks and duties.

20
Q

Training

A

Acquisition of skills, behaviours and ability to perform the current work

21
Q

Development

A

Acquisition of skill, behaviours and ability to perform future work.

22
Q

Performance management system

A

Set of integrated management practices that maximize employee potential and help increase employee satisfaction.

23
Q

Compensation

A

All form of reward that the employees receive for their work. It can be financial or non-financial.

24
Q

Job Evaluation

A

Process of determining the relative worth of the job within an organization

25
Statutory rights
Rights that derive from legislation
26
Contractual rights
Rights that derive from contracts
27
Due process
Employee’s right to fair process in making a decision related to the employment relationship.
28
Discipline
training that corrects undesirable conduct
29
Union shop
all employees are part of the union as a condition of their employment
30
Closed shop
an employer can only hire union members
31
Open shop
Employees can decide to be part or not of the union