Describe The Regulation Of Legal Executives Flashcards
(11 cards)
What is the governing body of legal executives in England and Wales?
The Chartered Institute of Legal Executives (CILEx) is the governing body of legal executives in England and Wales.
What are the main functions of CILEx?
CILEx represents the interests of its members, provides education, training, and development for legal executives.
What does CILEx promote within the legal profession?
CILEx promotes high standards across the profession and publishes a Code of Conduct.
Where is a complaint about a legal executive usually first made?
A complaint is usually first made to the legal executive’s employer.
What types of complaints can be made against legal executives?
Complaints can be about excessive fees, delay, lack of communication, or negligent advice.
What happens if a complaint is not satisfactorily resolved?
If unresolved, a complaint can be made to the CILEx Regulation Board.
What does the CILEx Regulation Board do?
It regulates legal executives and investigates any alleged breach of the Code.
What can the Professional Conduct Panel decide?
The Panel can decide if there has been misconduct and can issue a formal warning or refer the case to the Disciplinary Tribunal.
What penalties can the Disciplinary Tribunal impose?
The Tribunal can give a formal warning, exclude a person from membership, or order a fine up to £3,000.
What can a complainant do if they are unhappy with the outcome?
They can take the matter to the Legal Ombudsman.
What powers does the Legal Ombudsman have?
The Legal Ombudsman can order an apology, work to be re-done, a refund, or compensation of up to £30,000.
