DETERMINED THE BEST PRODUCT/S OR SERVICE/S THAT WILL MEET THE NEED Flashcards
(7 cards)
1
Q
anything that we can offer to a market for attention, acquisition, use or consumption that could satisfy a need or want
A
Product
2
Q
special form of product which consists of activities, benefits or satisfaction offered for sale that are intangible and do not result in the ownership of anything
A
Services
3
Q
is an tangible item that is put on the market for acquisition, attention, or consumption
A
Product
4
Q
is an intangible item, which arises from the output of one or more individuals.
A
service
5
Q
- are the named and unnamed needs of customers when they encounter the different businesses establishments or when they search for the solutions which businesses provide
A
Customer needs
6
Q
- meeting customer’s needs by providing them with the products and services they want or by providing effective solutions to their problems
A
Customer service
7
Q
- comes from identifying customer’s needs and providing solutions that meet those needs
A
Innovation
