Dispatch

Question 1

What are the 3 risk and hazards to anticipate when dispatching a train?

Answer 1

Customer factor
Environmental factor
Platform factors

Question 2

What are the examples for customer factors when dispatching a train?

Answer 2

Trapping themselves, belongings, clothing etc in doors
Running for trains
Under the influence of drugs or alcohol
Pushing prams or young children
Disabilities
Headphones or focusing on phones
In groups where some are boarding and some are remaining on the platform
In contact or learning with the train

Question 3

What are the environmental factors examples when dispatching a train?

Answer 3

Fog
Poor weather obstructing the platform view
Snow
Rain
Gales
Vegetation obstructing signs and signals

Question 4

What are the examples of platform factors when dispatching the train?

Answer 4

Ensuring the train is fully accommodated and it is safe before any doors are opened
Overcrowding
Platform curvature - makes viewing the train difficult and creates a gap between the train and platform
Platform infrastructure including lamppost, poles, staircases etc that block platform view
Ensuring you have the correct signal and route indication