Diversity and Inclusion

Question 1

What is the business case for diversity?

Answer 1

• A diverse workforce produces more ideas, different experiences and therefore greater solutions.
• Important to have a workforce that represents the communities and clients the profession supports and serves.
• Diversity and inclusion is required to attract top talent.
• Enhanced Corporate Reputation
• Greater Market Attractiveness.
• Improved Profitability

Question 2

Do clients care about diversity?

Answer 2

Clients understand the importance of diversity. They understand diversity increases productivity and improves the solution making abilities of teams.

Question 3

How do you ensure diversity in a workplace/team?

Answer 3

• Appropriate policies underpinned by suitable values.
• Recruitment techniques which recognise and address unconscious bias.
• Inclusive communication.
• Training programmes aimed at increasing awareness around diversity and inclusivity and reduce the influence of unconscious bias.

Question 4

Define unconscious bias and explain how they form/can be resolved

Answer 4

Associations deeply ingrained and outside of our conscious awareness or control, formed from experiences during upbring/ education/ and environments.
- Can be assessed through Implicit Assumptions Testing.

Question 5

What makes a good team player?

Answer 5

• Listening, discussing, persuading, respect, helping, sharing, participating, communication, reflection.

Question 6

What are the 9 protected characteristics in the Equality Act 2010?

Answer 6

• Gender
• Sexual orientation
• Sexual Reassignment
• Race
• Religion
• Age
• Maternity
• Marital Status
• Disability

Question 7

What are the four types of illegal discrimination stated in the Equality Act 2010?

Answer 7

• Direct discrimination
• Indirect discrimination
• Harassment
• Victimisation

Question 8

What is the difference between and ethical issue and a legal requirement?

Answer 8

A legal requirement is enforced by law, an ethical issue is a situation that occurs as a result of a moral conflict that must be addressed

Question 8

What is the difference between direct and indirect discrimination?

Answer 8

• Direct – treated differently based on a protected characteristic they possess.
• Indirect – when something is disadvantageous to someone with a protected characteristic even if available to all e.g. dress code that indirectly impacts people of a certain faith.

Question 9

What are a service providers duty under the Equality Act 2010?

Answer 9

• A duty to make alterations to a building so to avoid disability discrimination or need to make an alternative provision of service.
• At a reasonable cost, extent or disruption.

Question 10

What is Savills gender pay gap?

Answer 10

41.17%

Question 11

What is Savills policy on diversity?

Answer 11

• Education
• 6 different working groups
• Recruitment eg Apprenticeship schemes

Question 12

How are the RICS promoting diversity?

Answer 12

• Memorandum of Understanding (MoU): Agreement with other built environment bodies to create a more diverse, equitable and inclusive sector through data collection and education.
• Bichard Review
• IEQM
• Real Estate Balance

Question 13

What is IEQM?

Answer 13

The Inclusive employer quality mark that RICS companies can sign up to (183 companies have).
-Leadership
-Recruitment
-Culture
-Development